hub by Premier Inn London City Bank hotel

The location was convenient near two underground and one trail station. And there's pretty much everything you need near hotel like tesco, MS Food, Pharmacy, etc.. The room was clean. The service was kind and warm. And the Breakfast was great. I had a very nice 7 days.

Very good hotel...almost excellent. Superb location, friendly staff, good rooms and unlike its 'Premier Inn' big brother you get a better shower in Hubs (still not enough pressure), proper toilet rolls and a couple of bottles of water. Breakfast was disappointing, usually a benefit of Hubs as there's no fuss, just the stuff that I want to eat for £8 which is great value. However on my first morning there were no free tables so I had to take my breakfast, already not that warm, up four floors to eat in my bedroom. The following morning I was told at 1000 that they had just finished which was odd as their website suggested they offered breakfast until 1100. There are breakfast menus in the rooms...why not mention breakfast times on them? It isn't good enough to say "you would have been told on arrival"; lots of things were said on arrival after a long and busy journey. However this is a really good hotel in a fab location and I would definitely stay here again (and get down earlier for their incredibly good breakfasts).

This is my second stay at this Premier hub. as a solo female traveller, I felt very safe here which is why I chose to stay again. The staff are really friendly, and the room is really clean, modern and although I visited in August I found the air-conditioning to be very good I really like the set up of the Premier Inn hub rooms, although I think they would be more of a squeeze for Two. I had breakfast on both mornings which, despite being a smaller offer than the main Premier Inn hotels were still really good. I also liked that I could help myself to tea and coffee at any time (note there’s no tea and coffee making facilities in the rooms.) Great location, I stayed here and did a lot of sightseeing and found the local tube networks really helpful. I also enjoyed a solo evening walk around the city. I cannot rate this highly enough and we will be staying again.

Would most definitely stay here again, and recommend to anyone. Hotel is 1 minute walk away from Bank tube station (which has central & northern lines). Room is small as expected for inner city London, photographs are accurate to room. Room had everything you needed, lots of storage, tv, black out blinds, air conditioning. Bed was also extremely comfortable! Recommend eating breakfast in hotel, decent hot food selection and not many breakfast type restaurants close by. Hotel bar also had great selection of drinks and offers on for reasonable prices. Staff were extremely friendly from start to finish. Able to keep our bags safe before and after checkout, fresh towels on request with no issues.

The central location is very good, as is the breakfast (very generous and offering both sweet and savory options). The staff is friendly and polite, but not very helpful when it comes to requesting extra items for the room. Twice I asked for things I needed for my room, and both times, after being assured that they would be brought to my room, I had to go down and get them myself at the reception desk. Finally, the room is very small, too small for two people, and the bathroom is made of glass and located in the middle of the room. As a result, there is no privacy, and it would have been better if this information had been clearly stated during the booking process.