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Chessington hotel

Enjoy a rollercoaster stay for all the right reasons, next door to Chessington World of Adventures

TripAdvisor Traveller rating:

996 reviews

Guest Rating:

4.5

Based on 1,006 surveys

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Leatherhead Road, Chessington, Surrey KT9 2NE

Sat Nav Directions: KT9 2NE

What 3 Words: ///guises.string.ready

Directions: From M25(J9), head towards Kingston on A243 for approx. 2 miles. The hotel is next to Chessington World of Adventures. Next to the Monkey Puzzle Beefeater.

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Transport and local information: Hampton Court Palace
Chessington World of Adventure Theme Park
Thorpe Park Theme Park
Chessington South Train Station 0.5 mile

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{996 | number:0}} reviews

7 Nov 2019

373louiseg

Trip Type: Family

"Disappointed "

We stayed here for 2 nights at the end of October as we were having 2 days at Chessington. This hotel is IDEAL for Chessington World of Adventures, they are practically the same site and only 10min walk from the gate. We wanted to avoid driving round the M25 on a Monday morning so opted to head over Sunday PM (we stayed in Premier Inn Tolworth as no availability here) for easy route to Chessington in the morning. We pre-booked a family room (2 adults, 2 children. Age 7, 8) and a breakfast for each day. One key issue for me was that I couldn’t get any mobile signal inside the hotel (THREE). The room was filthy, the floor clearly hadn’t been vacuumed before our arrival and one of the brochures still had something caked on it. The room smelt of faint bleach though Christ knows what was cleaned, the bathroom still seemed grubby in places. There was an air conditioning unit on the wall and a heater, but no extraction in the bathroom, this meant after 4 showers the place was so steamy we had to open the window to try to get rid of some of the steam (it was cold those 2 days), after our first breakfast we came back and the room smelt damp and our clothes were also. This is really silly. We chose this hotel for the location and also the Beefeater on site, we had pre-booked a table before arrival and although we were an hour early we still got a table. Kudos to the man on the front desk, I would also like to say that our waitress was really good, although clearly rushed off her feet. Sadly the food was mediocre at best, and the dirty theme seems to continue from the hotel into the restaurant, with tables, plates, chairs and partitions looking like they need a good clean. We had 2 adults meals and 2 kids meals. The kids meals I would say were good value, but why send one slice of garlic bread on a HUGE plate with 2 tiny strips of cucumber this seemed pointless and looked stupid (if the kids weren’t so hungry and grabbing the food I would have taken a photo) The food was not overly warm, one of my daughters ordered a chicken curry the portion size was good but the curry was largely carrots and peas (not much chicken) so she picked out the chicken and left the rest of the sauce (which she wouldn’t usually do). My other daughter had a burger which wasn’t hot nor nice enough for her to even bother eating so my husband ate…he said it was “ok”. We had 2 adults beef bourguignon (I think) and this was not hot at all BUT the chips were scalding, clearly the kitchen has an issue with different meals at the same time so they should just adopt a Wagamama methodology and send food out when it is ready and not leave it sitting around getting cold. I ordered a sticky toffee pudding for desert and was able to put my finger straight into it = again not hot and the custard had clearly been sat in an oven or under a lamp. We didn’t complain, though I regret that now as we should have but the family next to us did they had the exact same issues and got £30 off their bill), I had a 40% off mains vouchers but the reduced total of £50 (about £18 off) was not worth it at all. I would not eat there again or recommend it. I made the same comment on my review of the Tollworth Premier inn and that I feel in a family room there should be more than 2 cups and 2 glasses in the room, it would have been nicer to have Had 4 cups and 2 glasses as we all drinks tea, hot chocolate – so we had to drink in rounds. (Yes we would have probably asked downstairs and been given some but it would have been nice for them to have been set-up ready.) A small minor thing is that the toilet seats should be slow close as sink/shelf if over toilet so to avoid knocking stuff down it we were keeping its closed and kept forgetting that it wasn’t slow close. Overall very disappointing stay here.

6 Nov 2019

janeleadbetter123

Worcester, United Kingdom

Trip Type:

"Poor sound insulation between rooms"

Stayed here a couple of night and we were kept awake most of the night because of the debate going on upstairs. The sound insulation between rooms is extremely thin. Also there was only one towel in the room for two people so not ideal. When we complained the next day about the noise etc the receptionist was extremely unhelpful and disinterested. We are now trying to claim the money back under the ‘Good nights sleep gaurantee’, let’s see how that goes

6 Nov 2019

Sightsee547949

Trip Type:

"Excellent location for Chessington World of Adventures"

Room good, although the mattress in my room needed replacing. The en suit had a shower curtain needed the top fixed as it was hanging down, otherwise good you know what your going to get with Premier Inn, no major surprises good basic room. Family rooms available. (shower curtains are a pet hate in any hotel as they cannot be properly cleaned after each customer).

4 Nov 2019

Janeborn67

Reading, United Kingdom

Trip Type: Family

"Stay for chessington world of adventure"

Had a good night at the Chessington premier inn with my soon. Reception staff were friendly and efficient and we had a great nights sleep. Perfect place to stay for a trip to Chessington World of Adventure.

4 Nov 2019

alsty2107

Littlehampton, United Kingdom

Trip Type: Friends getaway

"Good value hotel near to the park"

We had a pleasant stay at the Chessington Premier Inn, which is perfectly located next to the theme park. The staff are always friendly and diligent and happy to help. The rooms are also comfortable, although our room was a little bit tired and would benefit from some renovation. I would recommend this hotel to anybody looking for good value accommodation near to the theme park.

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Hotel description At Premier Inn Chessington you're in the perfect spot for thrills, spills, horses and history. You're just a log-flume ride from Chessington World of Adventures, a few furlongs from the famous race course, and a train journey from central London. Back a winner at the Epsom Derby. Step back in time at Hampton Court Palace. Explore all the gems London has to offer. And when your adventuring is done, kick back in our Beefeater restaurant, spacious rooms and extra-comfy beds.

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Chessington hotel

Enjoy a rollercoaster stay for all the right reasons, next door to Chessington World of Adventures

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