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Chessington hotel

Enjoy a rollercoaster stay for all the right reasons, next door to Chessington World of Adventures

TripAdvisor Traveller rating:

924 reviews

Guest Rating:

4.5

Based on 1,006 surveys

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Leatherhead Road, Chessington, Surrey KT9 2NE

Sat Nav Directions: KT9 2NE

Directions: From M25(J9), head towards Kingston on A243 for approx. 2 miles. The hotel is next to Chessington World of Adventures. Next to the Monkey Puzzle Beefeater.

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Transport and local information: Hampton Court Palace
Chessington World of Adventure Theme Park
Thorpe Park Theme Park
Chessington South Train Station 0.5 mile

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{924 | number:0}} reviews

21 May 2019

Stay21899300766

Trip Type: Family

"Stay was good."

Sadly I had booked for two adults two children but that wasn't on their system, luckily I had a very helpful member of staff who helped us. As a lovely stay other than the room size. Overall I'd visit again was nice and quiet and safe.

18 May 2019

Matthew B

Ely, United Kingdom

Trip Type: Couples

"Comfy bed, shame about lack of soundproofing "

Slept well... Until I had to get up for the loo and could hear the person in the next room snoring through the wall. This place is in desparate need of soundproof rooms. The bathroom is a little tired but I didn't find that an issue, I would recommend bringing your own shower gel as the provided refillable style soap isn't the best quality. You may also prefer bringing your own loo roll in preference to the single sheet dispenser.

15 May 2019

784shelleyh

Southampton, United Kingdom

Trip Type: Family

"Couldn’t ask for more"

Stayed her with my partner and little girl to visit chessington (literally just down the road) unfortunately I had an accident there, on my return I asked if I could swap rooms from a first floor to a ground floor as I found it very hard to even walk. This was no trouble at all and sorted very quickly for us. All the staff were great at reception very pleasant and friendly, especially Ben who got me pillows and frozen peas to ease my discomfort (a credit to premier inn) thankyou

15 May 2019

Jason H

Trip Type: Family

"Great location let down by the adjoining rooms"

This hotel is in a great location for Chessington visitors, I was able to park my car in the car park in the morning and then check-in in the afternoon meaning I didn't have to pay to park at the resort itself which was very handy. When we arrived we were soaking wet from the rain and given a single keycard for our room (this was frustrating as I had to do multiple trips back and forth to the car and had to keep asking reception to let me in to the corridor that accesses the rooms). Thankfully I was given a second keycard later in the evening when asked. When we got settled into our room there was no way to adjust the heater to on which was frustrating as our clothes were drenched and we had no way to dry them. But that was a minor inconvenience rather than a problem. The main issue with this premier inn is the fact that the rooms adjoin to the one next door, with a locked door separating them. This was a major issue for two reasons, the first being that within 30 mins of settling in and stripping our wet clothing, the occupant of the room next door decided to wander into our room to see what was through the door. We immediately told him to get out and he sheepishly did so realising his mistake. I went straight to reception and they informed me that the doors should be locked so they couldn't understand how that happened, they duly came down and locked it and apologised for the error and came back shortly after with a voucher for breakfasts for the 3 of us which was nice, however we did ask for a switch to a non-adjoining room of which there wasn't one available which was unfortunate. The second issue with the rooms being separated by a door, is how much noise carries through between the rooms. We have a 2-year old who was asleep by 8pm, but awoken twice by the loud shouting and partying from the room next door where there were 4 adults and at least 4 children of young age. you can hear every word, every tantrum, every argument so clearly it is impossible to relax. Unfortunately Premier Inn's quiet time doesn't start until 10pm, so asking reception if they can do anything before then does not yield much response. I still asked nonetheless, and even still the noise was ridiculous until finally at 10.30pm my wife went down to reception to get them to come down and sort the issue out. The receptionist came straight down and informed them to stop and thankfully it did (even though we could still hear the voices on the tv clear as day for the remaining people in the room). After that the sleep was good and we checked out early in the morning. The new receptionist informed us they had air-con repairmen in the day before which is why the room was unlocked mistakenly, but that was little comfort. Beware this hotel if you are a light sleeper or have a young one that is easily woken, as if you get the wrong neighbour next door it could be a bad experience like ours.

15 May 2019

Camper18915700687

Trip Type: Family

"Absolute joy"

We had an accident in world of adventures resulting in a severe sprain, we got moved efficiently to a ground floor room, and Ben from reception was a real star couldnt do more for use with frozen peas and ice packs he was a real gem. Great room, good location

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Hotel description At Premier Inn Chessington you're in the perfect spot for thrills, spills, horses and history. You're just a log-flume ride from Chessington World of Adventures, a few furlongs from the famous race course, and a train journey from central London. Back a winner at the Epsom Derby. Step back in time at Hampton Court Palace. Explore all the gems London has to offer. And when your adventuring is done, kick back in our Beefeater restaurant, spacious rooms and extra-comfy beds.

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Chessington hotel

Enjoy a rollercoaster stay for all the right reasons, next door to Chessington World of Adventures

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