Gloucester (Quayside) hotel

ta-ratings-img(715 reviews)
  • Premier Plus rooms

Stay central and explore the best of this scenic southwest city

Hotel FacilitiesSee all

Free parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Stay central and explore the best of this scenic southwest city

  • Premier Plus rooms
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Gloucester (Quayside) hotel

Limited free onsite car parking available at this hotel. Alternative parking is available at Gloucester Quays (GL1 5SF) for £10 per 24 hours.

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

Premier Inn restaurant
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Gloucester (Quayside) hotel

1-2 of 715 reviews

"Shambles of restaurant"
A total shambles of an hotel, from no vinegar for first time in restaurant which is a nothing to worry about. But second nite half beers still unavailable and half food unavailable. So third night.. no fish , ok I have lasagne. Ain’t got any oh how about burger, ant got any. This place is laughable but oh it’s ok we got plenty of crisps…. Just don’t bother going there just use a local pub.
"Wouldn't stay again"
The bed was comfortable and the room was quiet. I know this is supposed to be a somewhat "budget" hotel but it was disappointing for what we paid. There were only towels for 1 person. We got a second bath towel but only 1 was replaced when the room was cleaned so we were back to 1. The shower gel had been topped up with water rather than refilled. I would choose a different hotel if I was to return to Gloucester.
"Disappointed"
Very poor welcome upon check in, room was not cleaned as requested and towels only changed once during a 3 night stay. Location was very good.
"Overpriced and very poor overall."
For the price paid the room was tatty and old. The food at support was acceptable, but the menu basically consisted of microwaved or fried fare, which was just about acceptable. Breakfast by contracts was appalling, sad looking hot food that had clearly bee on display for many hours and was dried up and diabolical. Pastry and bread items had not been replenished. Staff member was distracted by the manager who was more interested in chatting to the staff and keeping them from their work. As a result there was virtually no staff presence to assist customers. This is something that is a constant with Premier Inn across all of their branches. Not recommended. The staff, however, were lovely friendly and helpful when not distracted by management.
"Significantly Understaffed"
Whilst the staff are all really pleasant there is nowhere near enough of them - I waited over an hour for a dessert to be told “these things happen” the manager was also manning both the reception desk and breakfast on the 17th which seems unfair on her. Added to the fact that there is not enough parking adds up to a 3 out if 5 experience

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Hotel description

Home to rural scenery, an exciting history, and plenty of fun activities, Gloucester is an ideal city for a short break. Discover the area's history at Gloucester Docks, where you can tour the museum, hire a narrow boat, and even give paddleboarding a go. Gloucester Cathedral is a must for sightseers and history-lovers, as well as fans of the Harry Potter series, who'll recognise the cathedral's cloisters as the corridors of Hogwarts. Thanks to all the shops, bars and restaurants on offer, Gloucester Quays is a perfect spot for bargain-hunters. Plus, with the picturesque Cotswolds only a train ride away, why not escape to the country for an afternoon? Whichever way you spend your day, you can look forward to tasty meals back at our on-site Premier Inn restaurant.

Hotel contact information

Phone: 0330 135 9036

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