Gloucester (Little Witcombe) hotel

Lovely Premier Inn close to where we wanted to go. Staff were helpful after an initial dispute over whether they accepted leisure vouchers, which they did.

Lovely 2 night stay here meeting family and friends for a 60 th birthday . Hotel was clean with new rooms and all the team we spoke too were friendly and professional. We will be back next year!

Interent didn't work at all so spent almost 40 minutes arguing to change room as I needed signal/wifi to work. Was told by the staff that "yeah the Internet is always shocking, can't refund you or send you to another hotel. Im not meant to move your room but I can put you in a wheelchair accessible room if you want. Which had low sinks and bed and everything else. Have stayed in other premiere inn and they were good but this one. Wouldn't recommend.

An attractive offer of a free breakfast gave us the opportunity to sample a night at this Premier InnThe surrounding area is a very pleasant and leafy area so is an attractive location for the Premier Inn. There is a restaurant on the site (a Brewers Fayre) and a very short distance away a Toby Carvery. The room was well serviced and the bed comfortable. Apart from the free internet not seemingly working our only criticism would be to question who decided that a room for two people should only have one chair. I will happily lie on a bed at the appropriate time but not as a substitute for sitting down. Needs a rethink!

Do not book a family room or double without air con here! It wasn't clear to us when booking but some have AC and some do not. The window opens a couple of CMs and the fan blows hot air around. It was circa 27 degrees plus the whole time. The TV is set at a max volume of 15 which you can't hear over the fan. It's also not very secure. The room/keycard only part of the hotel could be accessed by anyone as seemed broken. Awful 2 nights sleep meant we were all exhausted and dehydrated for our planned activities. All the rooms around us had their doors wedged open so assume they were suffering too. We tried to stay out for as long as possible to avoid time in the room, sleeping in the car was discussed one morning at 3am! Rough and now have an aversion to the Premier Inn brand. We stay in these quite a lot and in our experience the rooms are usually big, comfortable all with AC. This was cramped and horribly claustrophobic. Avoid! The staff were friendly but not empowered to offer much assistance. The Beefeater breakfast was good and again staff were wonderful.