Gloucester (Little Witcombe) hotel

Do not book a family room or double without air con here! It wasn't clear to us when booking but some have AC and some do not. The window opens a couple of CMs and the fan blows hot air around. It was circa 27 degrees plus the whole time. The TV is set at a max volume of 15 which you can't hear over the fan. It's also not very secure. The room/keycard only part of the hotel could be accessed by anyone as seemed broken. Awful 2 nights sleep meant we were all exhausted and dehydrated for our planned activities. All the rooms around us had their doors wedged open so assume they were suffering too. We tried to stay out for as long as possible to avoid time in the room, sleeping in the car was discussed one morning at 3am! Rough and now have an aversion to the Premier Inn brand. We stay in these quite a lot and in our experience the rooms are usually big, comfortable all with AC. This was cramped and horribly claustrophobic. Avoid! The staff were friendly but not empowered to offer much assistance. The Beefeater breakfast was good and again staff were wonderful.

Aways a fantastic stay here. Can highly recommend. All staff are fantastic, helpful and pleasant. We had lovely rooms and a great stay.

First time staying here as my normal hotel was fully booked. I was pleasantly surprised, it was a great stay. All reception staff were super helpful and friendly and made me feel very welcomed. Love the premier plus rooms!

Receptionist lovely. Room nice size. Noise from constant banging doors all evening and from 6am. Stayed in room 100- could hear people using the stairs, doors constantly closing loudly . Not people being noisy but the doors obviously don’t have quiet closing. Not a relaxing stay.

Great service at the reception, Mrs. Kinga was very nice and helpful, the room was very nice and spacious, a place worth recommending