Cheltenham Town Centre hotel

ta-ratings-img(1012 reviews)
  • Premier Plus rooms

Our most central Cheltenham hotel, close to all the action of Cheltenham Racecourse

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Cheltenham Town Centre hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Thyme Bar & Grill
Breakfast

Reviews for Premier Inn Cheltenham Town Centre hotel

1-2 of 1,012 reviews

"Overpriced"
Overall could only be described as tatty, towels clean but grey, quilt cover with hole in it, , shower tap difficult to turn off - reception staff were poor - I felt like I was imposing on their time - but other staff exceptional.
"Last minute overnight stay"
Srayed here for the night after visiting Cheltenham and decided to extend our stay overnight on the spur of the moment. The outside has building and scaffolding so wasn't sure exactly where the entrance was. The lift was very slow and was quicker to walk up the stairs even with a mobility issue, I arrived at reception a good few minutes before the lift. Staff were very friendly, check in was easy and fast and the room was very clean and tidy. Food was good and a good variety at breakfast also. The only niggle we had was the noise from the floor above. Trying to sleep and all you can hear is running and banging either from the room above us or from the corridor above. Other than that it was an adequate over night stay that suited our needs at the last minute.
"Not too sure .............."
First impressions with the scaffolding weren’t great and it looked as though it had been there for quite a while. Matthew was very hospitable & welcoming on the couple of occasions that we spoke with him. My room was acceptable but the friend who I had travelled with showed me that her room had obviously not been cleaned as what I saw in the toilet was disgusting. Derek (Manager) offered her a drink or breakfast as some sort of compensation which she declined; after what had been left in the toilet it seemed safer to avoid any food & drink in the hotel.
"Recommended"
Beds are exceptional and we were well catered for as a family with the right amount of beds. All of the beds were comfortable. Staff were lovely and keen to do a good job. Nice breakfast.
"Friendly Helpful Reception. Clean & Well Presented Throughout"
Friendly Helpful Reception. Clean & Well Presented Throughout Reception friendly and helpful. The room was ready, clean and well presented as was the rest of the hotel. Parking is a 10 minute walk and Expensive (£13 per night 2025) Well placed for everything in Cheltenham Town Centre The windows do not open. Fortunately the aircon was working and efficient so not a problem here. Can be a serious problem in other P I hotels. One lift is out of action and has been for 4 WEEKS. Have experienced this at other PI hotels and it is not good. VFM will depend upon what you pay. Good at off peak rates.

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Hotel contact information

Phone: 0333 234 6556