Cheltenham Town Centre hotel

ta-ratings-img(1010 reviews)
  • Premier Plus rooms

Our most central Cheltenham hotel, close to all the action of Cheltenham Racecourse

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Cheltenham Town Centre hotel

Chargeable off-site parking is available at The Brewery NCP car park (GL50 4FA) at £9.95 per 24 hours. Please note that there is a height restriction of 2m and parking is located just 200m from the hotel. Car park is pay on departure. If walking, walk on the Brewery. Turn right towards Henrietta Street then turn left onto Henrietta Street and our Premier Inn will be on the left or alternatively walk west alongside St Margaret's Road towards Henrietta Street and then turn left onto Henrietta Street and our Premier Inn will be on the left.

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

Thyme Bar & Grill
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Cheltenham Town Centre hotel

1-2 of 1,010 reviews

"Not too sure .............."
First impressions with the scaffolding weren’t great and it looked as though it had been there for quite a while. Matthew was very hospitable & welcoming on the couple of occasions that we spoke with him. My room was acceptable but the friend who I had travelled with showed me that her room had obviously not been cleaned as what I saw in the toilet was disgusting. Derek (Manager) offered her a drink or breakfast as some sort of compensation which she declined; after what had been left in the toilet it seemed safer to avoid any food & drink in the hotel.
"Recommended"
Beds are exceptional and we were well catered for as a family with the right amount of beds. All of the beds were comfortable. Staff were lovely and keen to do a good job. Nice breakfast.
"Friendly Helpful Reception. Clean & Well Presented Throughout"
Friendly Helpful Reception. Clean & Well Presented Throughout Reception friendly and helpful. The room was ready, clean and well presented as was the rest of the hotel. Parking is a 10 minute walk and Expensive (£13 per night 2025) Well placed for everything in Cheltenham Town Centre The windows do not open. Fortunately the aircon was working and efficient so not a problem here. Can be a serious problem in other P I hotels. One lift is out of action and has been for 4 WEEKS. Have experienced this at other PI hotels and it is not good. VFM will depend upon what you pay. Good at off peak rates.
"A sub par hotel"
For a premier inn, this was one of the worst I've stayed in. When we checked in there were no bar staff, it was 6pm. Turns out the bar staff were also the reception staff. Some other staff members were lounging in the bar and I assume off duty but were rude and unhelpful. When we did eventually get a drink the staff member had no idea which drinks were included in the happy hour. Lainey was helpful however. The rooms are below standard and we had to move room to a severe bad odour. Our new room also had an odour but we didn't have the energy to move again. The location is good but no free parking nearby. The beds are comfortable but that's about it. The rooms weren't very clean either. A shame as it lets down the name of this chain.
"Never Again!"
Apart from the central location in Cheltenham, this hotel has very little to recommend it. There is nowhere to park nearby in order to unload luggage, and the car park is a good long way to walk with cases and luggage for elderly guests. We had booked a Premier Room but, apart from the fridge, nothing was premium. The bed was too small and there was only one easy chair. The man at the desk sent up another chair from the bar but that wasn’t ideal. The breakfast was atrocious. On both mornings the ‘chef’ had stopped cooking by 9am and had left the hot stuff to get cold and congeal. All the three staff members just lounged on easy chairs, gossiping and drinking tea or coffee. We will never stop here again. It was incredibly expensive at more than £200 per night.

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Hotel description

Escape to lovely Cheltenham for the ultimate cultural break Home to some of the country's finest festivals - jazz, food, science, music and literature - this historic spa town is brimming with beautiful architecture. Premier Inn is brilliantly located opposite The Brewery Quarter, a newly developed hub of shops, bars, restaurants and entertainment. If you're here for the thrills of the world-famous horse jumps, we're just a six-minute drive from Cheltenham Racecourse. Or, if you just love the Cotswolds, it's right on your doorstep too. At the end of a day of exploring, head to our in-house Thyme restaurant for a delicious meal, then recline in your stylish, modern bedroom, watch your 40" flatscreen TV and snuggle up in your comfy, kingsize bed.

Hotel contact information

Phone: 0333 234 6556

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