Cheltenham North West hotel

Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse

TripAdvisor Traveller rating:

590 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 897 surveys

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Tewkesbury Road, Uckington, Cheltenham GL51 9SL

Sat Nav Directions: GL51 9SL What 3 Words: ///humid.slave.solid

Directions: 2 miles from M5(J10) (southbound exit only). From M5(J11) follow signs for racecourse until reaching A4019 towards Tewkesbury. Hotel is opposite Sainsbury's. Next to the Cross Hands Beefeater.

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Transport and local information: Cotswold Tourist Attractions
Pitville Pump Rooms & Gardens
Cheltenham Racecourse
Cheltenham Spa Train Station 3 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{590 | number:0}} reviews

9 Feb 2020

Bitmap63

Redcar, United Kingdom

Trip Type: Business

"Good,Bad and the ugly"

My satnav took me to a Rugby club up the road from the post code given for this premier inn ? Guy in the club said it happens all the time ? Friendly staff at the check in desk and room was clean and well equipped,however I did not get much sleep as there was loud banging outside my window into the early hours (up to 3am time) After settling into hotel I showered and went to the Beefeater next door (same place you have breakfast) this is where it gets disappointing as people being served food had lots of staff seeing to their needs yet the other half of the room was 3 or 4 deep at the bar and numerous people saying the same thing ( we cannot get served ) I asked the barman if he had help (answer was no) after 10mins waiting I walked round to the food side and asked if someone could help the barman and was told that was the way it is ? I had one drink and left as did numerous other people wait to be served. Next morning Another bugbear of mine) the advertised all you can eat full English served to you instead of serving yourself this happens at a few premier inns I stayed at lately? Ps: I’m not greedy but I would like to serve myself instead of ordering individually. On the good side. Again staff were lovely serving the breakfast & the breakfast was cooked to perfection.

27 Jan 2020

aimeegsp

Dartford, United Kingdom

Trip Type:

"Weekend break"

Hotel was excellent very clean and staff was very helpful, beds was comfortable and rooms was nice and spacious. It was shame about the restaurant staff in the evening, they was so rude and slow. They also tried to over charge us and when questioned there was no apology from the waitress. The manager returned with the amended bill and apologised.

18 Jan 2020

Janrac80

Trip Type: Family

"Excellent stay"

A brilliant hotel with a clean room and good amenities. Have stayed many times and both Natalia and Ella are extremely competent and helpful when checking in. Meal at beefeater was excellent value and Philomena was friendly and helpful. Would recommend to anyone

13 Jan 2020

caz21102017

Leeds, United Kingdom

Trip Type: Family

"Sleep well"

Affordable place to stay.nice bigcomfy beds.rooms are large and have everything you need.close to shops and bus service runs past so getting into town without parking Hassel is good too.the breakfast is good value and tasty so don't miss out on that one

3 Jan 2020

Pads2202

Trip Type: Couples

"Worst new years eve stay"

Don't get what's requested in the rooms regards bed size. States family rooms Awre king-size beds when you are only given a double bed. Dirty linen on the beds. Floors on the lower level very creaky and spongy. Restaraunt although the staff were lovely on the evening the lack of selections of meals was very very poor and most items were missing on new years eve. Several breakfast items on the menu were also missing making options limited

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Hotel description At Premier Inn Hotel Cheltenham West, you're just a short drive from the legendary racecourse, plus Cheltenham's historic town centre and the rolling hills of the Cotswolds. As you're only a mile from the M5 too, this is the perfect stop-off to break up a journey. Have a flutter and win big on the horses, take in a concert, or 'take the waters' like Austen herself, at the Pump Rooms. With everything you need to relax and recharge: spacious rooms, a tasty restaurant and extra-comfy beds, you'll leave happy.

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Cheltenham North West hotel

Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse

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