Cheltenham North West hotel

ta-ratings-img(760 reviews)

    Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Cheltenham North West hotel

    Free onsite parking is available at this hotel. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by Horizon Parking. 

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn Cheltenham North West hotel

    1-2 of 760 reviews

    "Worst Premier Inn experience ever"
    This is the worst Premier Inn I have stayed in and I've stayed in a lot as I travel for work. The Premier Inn is tired and dated but the Worst part is the restaurant attached to it. I was in restaurant from 5.45pm to 7.30pm and all they managed to serve me was a starter. People who came in after me were getting their food before me so in the end I walked out before I lost my temper. The breakfast was no better as apparently they open at 6.30am but this doesn't mean the hot food is ready, Again I had to walk out before my hot breakfast was served as I'd waited 40 minutes for it but it never arrived so I had to leave for work. Continental breakfast was poor. Do Not waste money in buying a meal deal from this Premier Inn as a complete waste of money and time.
    "Looked after so well after breaking down, thank you Annabel!"
    I can’t thank the team enough, especially Annabel who truly went above and beyond. I broke down in their car park and she was absolutely wonderful, making sure I was okay, offering me coffee, and looking after me while I waited for help to arrive. You really couldn’t ask for better service or kinder people. Breaking down isn’t something I’d recommend, but if it happens, you couldn’t be in better hands! Thank you again to Annabel and the team for turning a stressful situation into a much more bearable one.
    "Nice over night stay."
    Externally this looks to be a run down and poor Premier inn which is so wrong. One of the best Premier inn we have stayed at with really friendly and helpful team. Room clean and well mainrained 116 and modern finishes. Some black mold in bathroom but otherwise clean and well mainrained.. Nice big bath which was a bonus. Location is remote to Cheltenham but only 10 minute drive.
    "Hotel ok - restaurant menu poor"
    Rooms ok but hotel looking a little tired. Bathroom a bit small. It was noisy and you can hear others tv's. The biggest disappointment was the options on the evening meal!! There were 2 curry's a couple of pizzas, infact there was nothing we could/wanted to actually eat!! You lost out on 6 meals on our stay! Don't pay for the meal deal until you check this out. Not the menu on the website. Breakfast cooked to order and continental was ok. Toaster took forever and then not toasted much. Yogurt very sour.
    "Breakfast"
    Decided to come out for breakfast with my friend. Was lovely and fresh and got served by the lovely Dawn and annabel. They looked after us and nothing was too much trouble.

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    Hotel description

    At Premier Inn Hotel Cheltenham West, you're just a short drive from the legendary racecourse, plus Cheltenham's historic town centre and the rolling hills of the Cotswolds. As you're only a mile from the M5 too, this is the perfect stop-off to break up a journey. Have a flutter and win big on the horses, take in a concert, or 'take the waters' like Austen herself, at the Pump Rooms. With everything you need to relax and recharge: spacious rooms, a tasty restaurant and extra-comfy beds, you'll leave happy.

    Hotel contact information

    Phone: 0333 777 4535

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