Cheltenham North West hotel

ta-ratings-img(737 reviews)

    Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse

      Parking at Premier Inn Cheltenham North West hotel

      Free onsite parking is available at this hotel. Please validate your vehicle registration via the tablet in reception upon arrival. This car park is managed by Horizon Parking. 

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Premier Inn restaurant
      Breakfast

      Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free**

      Reviews for Premier Inn Cheltenham North West hotel

      1-2 of 737 reviews

      "Let down by 52 minute wait for breakfast"
      The room was lovely. Clean and comfortable. We hoped to finish this off with breakfast booked for 9.15. We walked in at 9.10 and ordered one full English breakfast at 9.15. It finally arrived at 10.08
      "Don’t taking a booking and payment for a full English breakfast when you had no facili"
      Despite receiving an email before we travelled explaining that the restaurant was having some changes made but assuring us this would not affect their menu when we arrived for breakfast there was no hot food and the continental breakfast was totally inadequate. The hotel also seemed to be in the middle of a re wire. The corridors had ceiling tiles down with workman, cables and ladders
      "Disappointing"
      Not as good as previous visits Room was good, clean and tidy, but had to ask for extra towels only had one bath towel between us. Disappointed that the Beefeater next door has closed and premier inn are running it. Breakfast was good, but evening meal choices are very limited (also very basic, main meal, no extras eg naan bread with curry, no cheese for bolonaise). On the Saturday night there seemed to be very little staff around, worker was running both the hotel and restaurant, a temp was at reception but didn't seem to know much. Very disappointing this time
      "Not so great"
      Creaking floorboards was a nightmare and couldn't get any sleep at all. With a family visit, kids were waking up often due to the noise. Outdated plumbing and dirty shower head too. Having stayed at other Premier inns this is one I'd definitely wouldn't recommend.
      "I expected more from Premier Inn"
      The room was located on a cooler side of the building which was great due to the heat. The parking was good and it’s great that it is free. The location of the hotel is perfect as it’s near several retail outlets, food stores and a petrol station. Upon arrival the receptionist seemed extremely bothered at our arrival. The room was not clean. There was a shoe print in a pillow case. The room smelt awful, the carpets need washing. There was only one towel for two guests. The water pressure was lacking and the curtain was grimey. There was dust on the wardrobe and crumbs on the bedside table. When we stripped the bedding, as we always do to help the staff, we found the duvet and mattresses were covered in stains. Also, the mattresses have not been flipped as per Hypnos instruction. I have one so I know what they should feel like!

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      Hotel description

      At Premier Inn Hotel Cheltenham West, you're just a short drive from the legendary racecourse, plus Cheltenham's historic town centre and the rolling hills of the Cotswolds. As you're only a mile from the M5 too, this is the perfect stop-off to break up a journey. Have a flutter and win big on the horses, take in a concert, or 'take the waters' like Austen herself, at the Pump Rooms. With everything you need to relax and recharge: spacious rooms, a tasty restaurant and extra-comfy beds, you'll leave happy.

      Hotel contact information

      Phone: 0333 777 4535

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