Cheltenham North West hotel

0.2 miles from your search location.

Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse

Hotel Facilities

Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse

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Cheltenham North West hotel

Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse

TripAdvisor Traveller rating:

618 reviews

Guest Rating:

4.5

Based on 897 surveys

Location

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Tewkesbury Road, Uckington, Cheltenham GL51 9SL

Sat Nav Directions: GL51 9SL What 3 Words: ///humid.slave.solid

Directions: 2 miles from M5(J10) (southbound exit only). From M5(J11) follow signs for racecourse until reaching A4019 towards Tewkesbury. Hotel is opposite Sainsbury's. Next to the Cross Hands Beefeater.

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Transport and local information: Cotswold Tourist Attractions
Pitville Pump Rooms & Gardens
Cheltenham Racecourse
Cheltenham Spa Train Station 3 miles

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Hotel Parking: Free on-site parking is available at this hotel.

Our rooms

Standard double

A super-comfy Hypnos bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

Standard twin

Most of our twin rooms have a comfy double or kingsize Hypnos bed with a single sofa bed, some have two single or double Hypnos beds.

Free Wi-Fi
Tea & coffee facilities
Freeview TV
Powerful shower
Desk

Standard family

Our spacious family rooms include a double or kingsize Hypnos bed, plus a sofa bed and pull-out bed. We also provide travel cots at no extra cost.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

Standard accessible

Includes adjustable beds (standard wheelchair 480mm height), more space and wider entry bathrooms with lowered baths or wet rooms.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

reviews

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1-5 of {{618 | number:0}} reviews

9 Sep 2021

Ollie B

Trip Type: Business

"Desperately need some modifications"

Having stayed here on more than on occasion previously I was not looking forward to my visit, having been disappointed with the standards of the rooms from those previous visits. Staff mainly pleasant and welcoming but that is where the positives end sadly. Rooms are not cleaned now on a daily basis, despite a 4 night stay, which is protcol due to covid supposedly. Same towels, same bed sheets, bins unemptied (unless left outside the room), tea and coffee not replenished (but can get from reception). There is no airflow throughout the hotel meaning at the time of visit (when we had some warm weather) the rooms were ridiculously warm. The old school fans do little other than push the warm air around the room and the windows have safety features on them meaning you cannot open then adequately to get any cool air into the room. The rooms desperately need a/c units fitted as I have endures 4 very poor nights sleep and am literally dripping with sweat even writing this review - yuck! The only thing this room has succeeded in doing is making me feel ill every night I have had to sleep in here. Finally, curtains fell off the hooks the first time of closing them which took me approx 20 minutes to resolve and then the netting fell off after it - which I did not place back up as it was becoming farcical. I am in no rush to come back to this particular "Premier" Inn.

6 Sep 2021

Vokon

Haywards Heath, United Kingdom

Trip Type: Couples

"Not the best"

It’s Premier Inn so you know what to expect. Check in was efficient and room adequate, but did have to share a hand towel. Breakfast is at Beefeater next door which was definitely not the best. Lack of staff meant that guests were handling food and putting it back for others but not criticised. This was our first post Covid break, but it didn’t inspire confidence. We have stayed at many Premier Inns before all better than this one.

6 Sep 2021

barbiehotshot

London, United Kingdom

Trip Type:

"Visiting"

The staff at the reception were very helpful warm and welcoming very nice girls when we needed help they were willing to help us as much as they possibly could, the only problem we had was the noise outside the car park and people coming in there room at night through shutting the doors.

5 Sep 2021

lauriemM3048SG

Norwich, United Kingdom

Trip Type:

"Ideal as a base to visit family"

Stayed here many times before, great base for visiting family. Love their cancellation policy. especially during Covid. Great staff, all very friendly and helpful. Convenient bus service into town, so park up for the week and use buses/taxis. i

2 Sep 2021

Karin1970nurse

Trip Type: Business

"02.09.21 fabulous !"

Despite a mix up with booking (which was not the hotels fault but my company's) I had a great stay here.i stay at premier inns all over the country but I had the best mixed grill tonight that I've ever had not only in a premier inn but anywhere ! Served by the lovely phyl.hats off to the chef.and hats off to the fantastic team on reception who helped me and made me a much needed coffee while I waited for my booking to be sorted .leann B and Andrea even went the extra mile and brought chocolate and wine to my room as they realised I was really stressed out . The hotel were in no way at fault and their care and attention to detail did not go unnoticed. Here is a team who have totally got it right and I'd give ten stars if I could. Fantastic !!

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Hotel description At Premier Inn Hotel Cheltenham West, you're just a short drive from the legendary racecourse, plus Cheltenham's historic town centre and the rolling hills of the Cotswolds. As you're only a mile from the M5 too, this is the perfect stop-off to break up a journey. Have a flutter and win big on the horses, take in a concert, or 'take the waters' like Austen herself, at the Pump Rooms. With everything you need to relax and recharge: spacious rooms, a tasty restaurant and extra-comfy beds, you'll leave happy.