Cheltenham Central (West/A40) hotel

Discover the beauty of the Cotswolds from this prime position in the heart of Cheltenham

TripAdvisor Traveller rating:

901 reviews

Travelers Choice

Guest Rating:

4.5

Based on 1,273 surveys

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374 Gloucester Road, Cheltenham, GL51 7AY

Sat Nav Directions: GL51 7AY What 3 Words: ///thus.wide.coast

Directions: M5(J11) to A40, Cheltenham. Follow dual carriageway to end, over 1st roundabout, right at 2nd roundabout. Hotel is 1/2 mile on the right. Next to TGI Fridays. Cheltenham Spa Train Station is 0.5 mile away.

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Transport and local information: Cotswold Tourist Attractions
Pitville Pump Rooms & Gardens
Cheltenham Racecourse
Cheltenham Spa Train Station 0.5 mile

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{901 | number:0}} reviews

21 Dec 2020

473RichardG473

Exeter, United Kingdom

Trip Type: Couples

"Great breakfast"

Friendly greeting on arrival. Room was comfortable as is usual at Premier Inns. Plenty of sanitiser and all clients were wearing masks. Breakfast was cooked to order and tables were distanced. Service was friendly and food excellent. Considering the problems raised by Covid19 this was first class.

20 Dec 2020

270trevg

Trip Type: Couples

"Compliments for table service"

Wonderful service in the kitchen this morning from the last working there. She could not have been more kind and helpful. Food was great and she accommodated our 10 months old boy bringing toast and yoghurt.

16 Dec 2020

janeinspain007

Yeovil, United Kingdom

Trip Type: Business

"Covid rules"

I have been staying at the premier inn for the last 3 weeks in Cheltenham (by the tgi fridays ) Tonight I ordered a just eat meal from prezzo . I asked in reception if I could please borrow a fork . I was told NO I could only be provided with a tea spoon 😂 How crazy is that ? Due to Covid you cannot eat with a fork only a teaspoon 😂😂 Am I going mad or has every one lost the plot .

6 Nov 2020

Rebecca S

Fife, United Kingdom

Trip Type: Solo travel

"Unclean"

I refrained from writing this review until Premier inn had a chance to reimburse me for cleaning supplies I was forced to purchase, unfortunately this was not reimbursed so I was left no choice but to show how unclean my rooms were. The first room I was assigned had what looked like blood on toilet and under seat, the second room I was moved to was not much better. Unfortunately the photos don't show it properly as I was eager to get out the room ASAP. The 2nd room I had no choice but to stay in, but ended up buying all my own cleaning supplies to ensure it was cleaned properly. Really unacceptable cleaning standards during a pandemic or anytime for that matter. I've stayed in other Premier inns which have been fantastic but have lost faith now in their customer service.

1 Nov 2020

HipFunk

London, United Kingdom

Trip Type: Business

"Avoid if staying for business. Non-existent wi-fi signal (as well as a mobile signal blackspot)"

Without a doubt the worst Premier Inn experience. We had just come from another location (Leamington) where we received exceptional welcome and service. However, this Premier Inn (Cheltenham Central West/A40) was a shoddy comparison, and you will be disappointed if you have stayed at others. The noise from the trains outside, a Freeview TV that could not show many channels, and our breakfast table booking being messed up so that I could not sit with my children in the tiny breakfast room. Also, the non-existent wi-fi signal (as well as a mobile signal blackspot) made it impossible to do any work – so definitely a hotel to avoid if staying on business.

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Hotel description At Premier Inn Hotel Cheltenham Central, you're close to the legendary Cheltenham Racecourse, with the picture-perfect playground of the Cotswolds on your doorstep. Have a flutter on the horses, admire the Regency architecture in the town centre or take a stroll through the chic Montpellier district with its individual shops, wine bars and restaurants. You're also ideally situated for Dean Close School and the University of Gloucestershire. Whatever you do, our spacious room, comfy Hypnos bed and restaurant next to us will be your home from home.