Thurrock West hotel

0.2 miles from your search location.

New rooms

A shopper's paradise - just a short drive from both Lakeside and Bluewater shopping centres

Hotel Facilities

A shopper's paradise - just a short drive from both Lakeside and Bluewater shopping centres

New rooms

Exterior of Premier Inn Thurrock West - close up

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Thurrock West hotel

A shopper's paradise - just a short drive from both Lakeside and Bluewater shopping centres

New rooms

Guest Rating:

4.5

Based on 1,480 surveys

Location

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Stonehouse Lane, West Thurrock, Essex RM19 1NS

Sat Nav Directions: RM19 1NS What 3 Words: ///spots.tricks.tries

Directions: From South: Exit M25(J31), on approach to Dartford tunnel, bear left to Dagenham. From south after tunnel follow A1090 Purfleet the hotel is on the right.

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Transport and local information: London 14 miles
Lakeside Shopping Centre 1 mile
Brands Hatch 10 miles 10 miles
Purfleet Train Station 2 miles

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Hotel Parking:

On-site parking is available. There is a height restriction of 2.15m on the ground floor car park and 2.3m on the elevated car park.

Please note, vans cannot park on the top level of the car park.

Our rooms

Standard double

A super-comfy Hypnos bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

Standard twin - double bed and sofa bed

Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* Hypnos bed paired with a sofa bed, which can be arranged into a single bed.

Free Wi-Fi
Tea & coffee facilities
Freeview TV
Powerful shower
Desk

Standard family

Our spacious family rooms include a double or kingsize Hypnos bed, plus a sofa bed and pull-out bed. We also provide travel cots at no extra cost.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

Standard accessible

Includes adjustable beds (standard wheelchair 480mm height), more space and wider entry bathrooms with lowered baths or wet rooms.

Free Wi-Fi
Tea & coffee facilities
Double or kingsize Hypnos bed
Freeview TV
Powerful shower

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1-5 of {{1110 | number:0}} reviews

19 Jul 2021

deepjuillet

Tamworth, United Kingdom

Trip Type:

"Comfortable weekend away"

We stayed for two nights with our children. The parking facility is great with plenty of spaces. Checking in was easy and all COVID control measures were in place. The room was spacious and comfortable. We ate breakfast and the service was good. Overall, good experience and value for money. We’ll stay again.

16 Jul 2021

Sherpa15016346951

West Yorkshire, United Kingdom

Trip Type: Friends getaway

"The Thurrock was a lifesaver!!!"

The Thurrock was a lifesaver!!! The reason why you may ask yourselves. We had been traveling all day, touring on our motorcycles knowing that our original accommodation was book for our group. Like anyone would do prior to booking look at the accommodation, do a little research about it before you book. Oh my days when we arrived there late evening to find what I would call the hotel from hell. Smashed windows, ones that wouldn’t shut, mattresses that were dirty, smelly, ripped and looked like someone had died on one of them, no fitted sheets. Dust layer on everything, sick down the plug hole!!!! Alex Polizzi wouldn’t even take on to rescue!!!! The Thurrock massive hotel came to our rescue we arrived well after 11pm tired feeling itchy, dirty from stepping inside what should of been our base. The Thurrock manager and night staff were extremely pleasant, understanding, accommodating checked us in swiftly. Our rooms spotless, warm and well decorated. We all had a nightcap before retiring to our rooms once again customer service spot on. The breakfasts were deliciously hot freshly cooked, plenty to chose from and selection of beverages. The customer service we received on our arrival to departure was friendly, helpful covid regulated. The Thurrock couldn’t of done enough for our group. Our motorcycles were parked safely overnight giving us all peace of mind. Would we go back to The Thurrock yes we would. Thank you to all the wonderful staff that we met on our stay.

16 Jul 2021

Poppyrf

Trip Type: Couples

"Terrible Stay - I do not recommend"

Upon arrival to the hotel I had a lot of difficultly trying to find it as the hotel was lacking signs for the premises. When checking in I was greeted by the musty smell of the hotel with an overwhelming smell of smoke and cigarettes. The hotel in itself looked dirty especially the carpets. Reception wasn’t very welcome either it was a quick check in but not a very friendly one. Overall, the room wasn’t too bad in itself the bed was comfy and the bathroom was a good size and so was the TV. However, it was very “grotty” it was very dark and dull and the carpet again looked like it needed a good clean. Also, a lack of tea bags/milk/sugar in the room. I was only provided with one tea bag and when trying to find a member of staff at reception there was no one there. There was also no phone in the room so unable to ring or contact reception. COVID-19 precautions were lacking tremendously. Half of the people walking around was not wearing a mask and reception was not enforcing wearing a mask which is ridiculous with such a small space that reception is. In the morning when having breakfast you had to wait to be seated where me and my partner waited for around 10 minutes whilst the Staff was sitting at a table laughing and chatting oblivious to us. When the staff realised we were standing they they just looked and laughed. When we finally sat down the tables were very sticky. The menu was stuck to the table when you tried to pick it up it was not very appealing. When ordering breakfast the toast was cold and the milk was fairly warm. The fried breakfast was extremely greasy with the sausages looking undercooked and the scrambled egg was grey in colour and had a very odd bland taste to it. The bacon was very burnt and was very tough to chew. The only thing which was nice from the breakfast was the croissants. Me and my partner did not enjoy our breakfast. The cutlery we was provided with was also stained and the spoon I was given for my tea had stains all over it and looked as thought it had not been washed. When we returned to our room we stayed for another couple of hours until we had to return it. When we left we had to drop our key in a bucket, not even a goodbye from reception or we hope you enjoyed your stay just a stare and a look up and down. When me and my partner got home he had an extremely upset stomach and was in a lot of pain with cramps and was having to use the toilet often. My partner also felt sick and very hot. My partner had ate the sausages and bacon on his breakfast along with some mushrooms. I had not. That evening, I started to feel very itchy all over my body and well as in my hair. I noticed that on mine and my partners body there was a few red marks and almost like spots over our backs. My hair and mine and my partners bodies became very itchy to the point where it was almost unbearable. I had a shower and washed my hair immediately. The next day my hair and body was still itchy. I do believe it was from sleeping in the premier inn bed. When inspecting my scalp it has lots of red little dots all over it. Unusual. Overall I can safely say we did not enjoy our stay at the premier inn from the breakfast to the very unfriendly staff. Some tips if you were to stay at the Premier inn in the future: Bring some wipes for the room to give it a quick clean, bring some toilet paper as you are provided with very horrible tissue from a dispenser, bring your own cups for tea as the cups were stained and I had to wash them out with boiling water, bring your own towel, do not go for breakfast, there is a worksite near the hotel so more than likely you will be woken up by the noise of drilling or construction work and be prepared to have to go on a hunt within your bedroom to find extra pillows as we was only provided with one very flat pillow each.

13 Jul 2021

nic c

london

Trip Type:

"Not too bad"

I chose to have a night out with my 3 children, on arrival i was greeted by a very helpful and cheerful lady who completed check in quickly. Once in the room I noticed it wasn't cleaned great, the bed sheets were stained and felt a bit damp. It was late so I didn't bother complaining. Then we noticed there was no toilet roll so headed down to reception where she told me they have a toilet roll shortage but would bring some to my room (which she did) the next morning when we woke my daughter had dropped her bottle under the bed so I pulled the bed out to get it and found empty water bottles and crisp/sweet wrappers so clearly hadn't been cleaned properly. Other then the cleanliness I couldn't fault this hotel.

7 Jul 2021

830del

London, United Kingdom

Trip Type: Business

"Good hotel but no sleep"

Friendly staff from arrival, hotel is not to bad seen worse premier inns for much more money per night. But I had 1 hour sleep all night, the nice person on the 3rd above me was banging all night long, so a big thank you to them for that. I wouldn’t stay here again as lots on contractors and they can be noisy like occupants above me.

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Hotel description Premier Inn Hotel Thurrock West is handy for some of the UK's biggest shopping centres, not to mention central London. The M25 is only a couple of miles away, making it easy to get to everything from tourist attractions to business meetings. Take the little ones into London to some must-see venues like Madame Tussauds or the London Eye. Or get some serious shopping done, either in the West End or at Lakeside, Bluewater or Grays Town Centre. Arena Essex is a great day out for petrol heads. Whatever you do, you'll come back to tasty food at our restaurant and a comfy bed in your room.