Thurrock West hotel

ta-ratings-img(1543 reviews)

    A shopper's paradise - just a short drive from both Lakeside and Bluewater shopping centres

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    A shopper's paradise - just a short drive from both Lakeside and Bluewater shopping centres

      Exterior of Premier Inn Thurrock West - close up
      Thyme restaurant inside Premier Inn hotel.

      Parking at Premier Inn Thurrock West hotel

      We offer an exclusive guest parking discount of £7.50 per 24 hours. Simply find a space and pay less to park. This car park is managed by Horizon Parking. There is a height restriction of 2.15m on the ground floor car park and 2.3m on the elevated car park. Please note, vans cannot park on the top level of the car park.

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Thyme Bar & Grill
      Breakfast

      Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

      Reviews for Premier Inn Thurrock West hotel

      1-2 of 1,543 reviews

      "Sub-par premier inn"
      Booked this premier inn to break up a longer journey, and on arrival there was one member of staff dealing with another customer I used one of the self check in machines on apon entering my room it was nice and cool with the provided A/C the room even though it’s not one of premier inns oldest style rooms was looking tired with the desk having bulges in the desk and areas of damage also one of the lights in the room was blown, at breakfast there was a large line of people waiting to enter for breakfast but no staff around after 10 minutes a member of staff came out the office with no apology just started letting people in, and then disappeared again. I don’t know what has happened with all premier inn breakfasts as of late but it is certainly going down hill in quality and very close to not being worth the price. Apon check out no staff to be seen so couldn’t make my comments known. Parking is paid for apon leaving at a cost of £7.50 definitely don’t think I’ll be returning to this premier inn
      "Poor for a Premier Inn"
      The room looked ok on arrival and the air conditioning was amazing in the 32 degree heat. Unfortunately the free wifi was unusable (connected ok but basic websites were taking 30 seconds to open), only 5 channels worked on the TV (no reception on ITV1, channel 4, channel 5 or many others) and the toilet in my room was leaking. I tried to speak to a member of staff when checking out but as no one was around, I left a note on the reception. Parking is £7.50 a day, payable on exit. We ate at Lakeside but it is a 30 minute walk from the hotel across some very busy roads.
      "Great"
      The staff are attentive, kind, considerate and very nice. The evening meal I had wasn't the greatest for the high price.
      "Popular with M25 workers"
      I joined a queue of men in hi-viz clothing when I checked in. The self check-in screen was down which would have helped. I have stayed here before and the bar area is very popular. There is an additional £7 parking per night and the parking pays are tight, especially as many staying there have builder’s vans. Very close to Lakeside shopping centre & M25, but surprisingly quiet.
      "Very poor"
      Train your staff maybe how to talk to people and ask questions instead of assuming things. Me and my daughter were on a trip for the weekend that was going well until I arrived at premier inn where I was made to feel awful. Your staff member asked my daughter for ID of driving licence or passport well the room is booked for 1 adult and 1 child how is a child gonna have such things and she was persistent in asking and look at me to say it’s to protect the child made me feel horrible. We then went down for food and when asked for drinks I said I will have the 4 bottle deal on beer but at the end it wasn’t on the bill and she said I didn’t ask for it. So then comes the breakfast we go down tell her room number and get told you’ve only booked for 1 I said yeah and kids eat free she just gave a horrible look and I didn’t like how she spoke or greeted us. It’s still playing on my mind now and I’m disgusted at the whole experience not to mention the noise through the night from above my room

      See Reviews

      on tripadvisor.com

      Traveller reviews brought to you by

      Location

      Sleep Quality

      Rooms

      Service

      Value

      Cleanliness

      Write Review

      Hotel description

      Premier Inn Hotel Thurrock West is handy for some of the UK's biggest shopping centres, not to mention central London. The M25 is only a couple of miles away, making it easy to get to everything from tourist attractions to business meetings. Take the little ones into London to some must-see venues like Madame Tussauds or the London Eye. Or get some serious shopping done, either in the West End or at Lakeside, Bluewater or Grays Town Centre. Arena Essex is a great day out for petrol heads. Whatever you do, you'll come back to tasty food at our restaurant and a comfy bed in your room.

      Hotel contact information

      Phone: 0333 321 9083

      Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.