Thurrock West hotel

ta-ratings-img(1546 reviews)

    A shopper's paradise - just a short drive from both Lakeside and Bluewater shopping centres

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    A shopper's paradise - just a short drive from both Lakeside and Bluewater shopping centres

      Exterior of Premier Inn Thurrock West - close up
      Thyme restaurant inside Premier Inn hotel.

      Parking at Premier Inn Thurrock West hotel

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Thyme Bar & Grill
      Breakfast

      Reviews for Premier Inn Thurrock West hotel

      1-2 of 1,546 reviews

      "No Sleep"
      It is 2am as I write this and have been awake from 12.05, I have no idea who is above me but they are so ***** noisy it’s untrue! For sure they are deaf as TV I can hear in my room below and not sure if they are warring lead boots as all the time it is thump thump on the ceiling above me. I myself am here on business and do safety critical work and sleep is paramount for me. So if you are needing sleep do not stay here as there is no night porter to be found to get them to have a word with this noisy person! I would also say as female this hotel makes me feel really uncomfortable too as it is more of a men’s hub. I will not stay here again as for me it is too frightening in all sense of the word. I have given two stars for the 2 hrs Kip I have had!, so disappointing. So much for sleep promise!!!
      "Very plesent stay"
      The hotel it self very convenient place next to M25 ,shopping centre, there is a lot of leasure activities around. The reception team very friendly. Room spacious and clean, AC is working . We had a dinner and breakfast food was very presented and tasty. Car park on side. Definitely will be back and also recommend to others.
      "Desappointed standards"
      We went there twice within a week in June 2025. On the 16th of June, on our way to Scotland, we stopped there for a one night stop over. It was fine. On our way back home, we stayed there again on the 22nd of June. We have discovered yellow stains on the covers (e.i. pictures). Thankfully, the front desk brought us back some cleaned ones. And to add to the desappointment, at check out the following day, to pay the parking, the establissement requested us to pay for 6 nights! According to the staff, the machine did not synchronize our previous stay. And it seems to be an issue known. So, i strongly suggest you, if you do plan to stay there, to keep not only your invoice for your room, but as well for your parking. Those evidences proved that we were honests, and that we had payed it.
      "June 2025"
      Conveniently situated for Tilbury Cruise Port, with secure car park, although £7.50 per night charge. Good sleep, good aircon
      "Sub-par premier inn"
      Booked this premier inn to break up a longer journey, and on arrival there was one member of staff dealing with another customer I used one of the self check in machines on apon entering my room it was nice and cool with the provided A/C the room even though it’s not one of premier inns oldest style rooms was looking tired with the desk having bulges in the desk and areas of damage also one of the lights in the room was blown, at breakfast there was a large line of people waiting to enter for breakfast but no staff around after 10 minutes a member of staff came out the office with no apology just started letting people in, and then disappeared again. I don’t know what has happened with all premier inn breakfasts as of late but it is certainly going down hill in quality and very close to not being worth the price. Apon check out no staff to be seen so couldn’t make my comments known. Parking is paid for apon leaving at a cost of £7.50 definitely don’t think I’ll be returning to this premier inn

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      Hotel contact information

      Phone: 0333 321 9083