Colchester Town Centre (Castle) hotel

ta-ratings-img(1159 reviews)
  • Premier Plus rooms

At the heart of this historic Essex town, close to the castle, local shops and bars

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Exterior at Premier Inn Colchester Town Centre (Castle)
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Colchester Town Centre (Castle) hotel

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Thyme Bar & Grill
Breakfast

Reviews for Premier Inn Colchester Town Centre (Castle) hotel

1-2 of 1,159 reviews

"Great location peaceful"
First time of staying here and the staff were very friendly and helpful especially Rob the hotel manager, as I was staying as part of my birthday week there was 2 bottles of prosecco. The room was great looking out to the pond in Castle Park, a nice quiet night and I actually slept. The only thing is the shower curtain isn't wide enough to fit right across the bath bit so water gets on the floor but its not a major thing The hotel is in an ideal location, peaceful and looks great too
"Pro's and Con's"
Hotel is about 30 mins walk, from Colchester railway station. On arrival, after a long journey, arriving 25 mins to 3 o'clock, we had to press the buzzer on reception, and wait for someone to come out of the office behind. When they did come out, they just said check in is 3pm, and went back into the office. We thought this rather rude, and sat down in reception. While we were there, a guy came from the restaurant and booked everyone in without a problem. Room good, bed good, sleep good. They had a key card problem while we were in the hotel, ours stopped working 3 times, and other guests had the same problem. Of the two lifts, one was out of action most of the weekend. Found day staff rather rude, but afternoon/ late staff where excellent, especially the guy, who seemed to be everywhere, and could not do enough for all the guests. Breakfast very good, evening meal good. Breakfast is walk in, but evening meal you have to book at reception during the day, not sure why, as there was only 4 couples eating in the restaurant, when we were there.
"One night stay"
Good hotel, good bed, clean rooms, friendly staff, hot shower, filling breakfast. When we were there the one of the lifts was out of order and the only other one was being used by the cleaners. It was fine for us, we took the stairs, but a wheelchair user would have had to wait. Also the bar closed when the receptionist left at 9, so no drinks after a night out. Minor points.
"Stolen item left in room"
iPhone charger was left in the room on check out when returned to retrieve the item this had not been handed in therefore was stolen by staff.
"A bad experience"
I am a slightly disabled 85 year old lady and my son booked an accessible room online around 10pm. When we I got to the hotel around 1am we found that unfortunately the booking did not ‘go through’ and I was denied a room. The receptionist was adamant in not giving me a room, even though the room we asked for was free and many more.

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Hotel contact information

Phone: 0333 321 9352