Colchester (A12) hotel

Less than 15 minutes from Colchester Zoo and Colchester Castle, the largest Norman keep in Europe

New rooms

TripAdvisor Traveller rating:

819 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 1,326 surveys

Location

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Ipswich Road, Colchester, Essex CO4 9WP

Sat Nav Directions: CO4 9WP What 3 Words: ///vows.onlookers.likewise

Directions: Take J29 off A12 (Colchester Nth A1232). Follow to Colchester. Hotel is on the right, 200 yards from roundabout next to Balkerne Gate Table Table Restaurant.

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Transport and local information: Harwich Ferry 17 miles
Colchester Historic Site
Colchester Zoo
Colchester North Train Station 4 miles

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Hotel Parking:

Free parking is available at this hotel. Please collect a parking pass from reception.
Sat nav postcode: CO4 9WP. Some sat navs will need to use CO4 9TD, which will direct you to BMW opposite the hotel.

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1-5 of {{819 | number:0}} reviews

14 Sep 2020

953scotte

Trip Type: Family

"Poor experience will not return"

Very disappointed after spending 1 night at this hotel and joking the meal deal and breakfast option. On arrival told we must book times for meals which we thought ok . Evening meal fine service ok to. Breakfast however worse experience ever with Premier inn and I gave stayed at over 15 locations never have I been treated so poorly. Left stood waiting foe 10 mins trying to book in for 8am table we booked then waiting for 45 mins qhen one breakfast arrived and then the 2nd breakfast as there was 2 of us dining was not brought , I asked qhere thus was and got a gunny look then 10 mins later witness returns to day we forgot your order what do you want . Whilst this is going on another guest walks out with the same issue dYing I booked for a reason now I have to leave without breakfast yje management did not seem to care just said thank you . My breakfast finally came half cold and I had to dine alone due to them taking another 15 minutes to bring this all in all we left at 9.25 after waiting from 8am for breakfast Seriously this place needs real work total lack of management and staff need training in customer service aswell as the management. Not one person throughout the stay or meals asked if everything was OK and thays a first at any establishment. Will not return and doubt premier inn will bother to read reviews . I stayed in room number 31 on 11th September should you feel the need to contact me to apologise for this lack of service provided and lack of food which was paid for

8 Sep 2020

Mark_Bath_UK

Bath, United Kingdom

Trip Type:

"Providing acceptable accommodation in these Covid times"

Our first stay in a hotel in Covid times. The Covid safety measures were all in place and seemed to be operating well. Premier Inn even switch to newly-cleaned shower curtains after each visit ends. When we were there, the weather was particularly hot and even with the fan supplied, the room was a bit too hot - but Premier Inn don't do aircon and we did know that before we booked.

30 Aug 2020

tracyh206

Bispham, United Kingdom

Trip Type: Couples

" Great hotel apart from a few things "

Arrived last monday and all was fine , we had a basement room , but that night we had what sounded like children jumping from one bed to another and the walls even vibrating , we told reception and they , moved us yo an upstairs room the next day , the even moved all our belongings , this was great until friday night when we had people walking about and slamming doors till after midnight , then someone got up and went out at 4.30 am again slamming doors , and on thursday night we noticed the distinct smell of cannabis when we were going out for the evening , told reception and they went immediately to deal with it , yet we could still smell it when we came in .

28 Aug 2020

debc955

Burton upon Trent, United Kingdom

Trip Type: Couples

"Comfortable Stay"

Very pleasant staff, many covid measures in place. The room was nice, clean and comfortable, but very warm. They did provide a fan, but even with this and the window open, was still warm. My only criticism was that a glass had lipstick marks around the rim, not nice in any circumstances, but especially in the world we're currently living in.

27 Aug 2020

ANDREW H

London, United Kingdom

Trip Type: Couples

"Awful "

Started well with a nice person at reception. Then it all went wrong. Supposed to be air conditioned rooms but it was broken. Lousy fan and a noisy car park so couldn’t open the window kept us up all night. Breakfast was a joke. Paid in full despite everyone around us getting it for half price on the government deal. Slow service and awful food. Ordered vegetarian and got meat. 45 minute wait and only one drink offered. The staff did there best but was too busy for them. We were supposed to stay for two night but left after night one. Avoid

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Hotel description Whether you're watching wildlife or enjoying the wild life, Premier Inn Hotel Colchester (A12) has got plenty to keep you entertained. With great transport links across the South East, we're near Colchester Zoo and lots of business venues too. See why Colchester Zoo has won the Large Visitor Attraction of the Year award, or enjoy yourself on the pristine beaches nearby. Learn about the past at the East Anglian Railway Museum, or study for your future at Essex University. Great food at our Table Table restaurant and a lovely comfy bed are ready and waiting when you return.

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