Colchester (A12) hotel

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Less than 15 minutes from Colchester Zoo and Colchester Castle, the largest Norman keep in Europe

Hotel Facilities

Exterior of Premier Inn Colchester hotel

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Location

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Ipswich Road, Colchester, Essex CO4 9WP

Sat Nav Directions: CO4 9WP What 3 Words: ///vows.onlookers.likewise

Directions: Take J29 off A12 (Colchester Nth A1232). Follow to Colchester. Hotel is on the right, 200 yards from roundabout next to Balkerne Gate Table Table Restaurant.

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Transport and local information: Harwich Ferry 17 miles
Colchester Historic Site
Colchester Zoo
Colchester North Train Station 4 miles

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Hotel Parking:

Free parking is available at this hotel. Sat nav postcode: CO4 9WP. Some sat navs will need to use CO4 9TD, which will direct you to BMW opposite the hotel.

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Double or kingsize bed
Hairdryer
Powerful shower
Vanity area
Tea & coffee facilities

Standard twin - double bed and sofa bed

Our twin rooms with a double bed and sofa bed have a super-comfy double or kingsize* bed paired with a sofa bed, which can be arranged into a single bed.

Hairdryer
Powerful shower
Vanity area
Tea & coffee facilities
Free Wi-Fi

Standard family

Most of our family rooms include a double or kingsize bed, plus a sofa bed and pull-out bed depending on the number of guests staying in the room. We also provide travel cots at no extra cost. Room size and set up can vary based on the hotel and the number of guests.

Double or kingsize bed
Hairdryer
Powerful shower
Vanity area
Tea & coffee facilities

Standard accessible

Our accessible rooms offer more space, a double or kingsize bed between 480mm and 520mm in height, and wider entry bathrooms with a lowered bath or wet room. At our hotels with 480mm height mattresses, our teams can raise the bed for easier wheelchair access. If you have any accessibility questions before your stay, please get in touch with our friendly team at pi.accessible@whitbread.com.

Double or kingsize bed
Hairdryer
Powerful shower
Vanity area
Tea & coffee facilities

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20 Nov 2023

Joanne C

Trip Type: Family

"Great night sleep"

Just looking for a good hotel for a couple of nights in the area to visit family. Very clean and super comfortable bed. Great nights sleep. Gave us everything we needed. Food was good and convenient next door. Good value all round. .

30 Oct 2023

Compass302029

Newport, Ireland

Trip Type:

"Horrendous Treatment."

I booked a family room and a double room from the 6-8 Oct in Colchester Essex Premier inn. I had to change the booking the second double room under my mum's name to only one night and add our son to our room. Both changes I received confirmation. My husband flew in on the Friday as my flight was delayed till Saturday. On his arrival he was told there was no booking. He showed the staff members the confirmation who still said no booking only my mums booking. I called the manager who stated he could see our booking & confirmation but could not see confirmation on his computer. They were fully book. He asked me to send all the confirmation by email. I did this. He agreed that we had confirmation but he had no room. I asked what he suggested we do he said another Premier inn in Colchester had room. I asked if he could call them explain the situation but he started saying he was not into fraud. I had no ideal what he was saying. He was going on about using my credit card details I never asked him to use my details. I asked him to call ahead so my husband would be sure he has accommodation for the night. He still refused. He was rude and not helpful at all. He said I had to contact customer relations to re arrange our booking. The number he gave me was not in use. I emailed him as no-one was answering the phone for a new number. To this day I never received a reply. We had to find our own accommodation my husband was left in Colchester with no help and nowhere to go. After 2 hours I found one night for my husband at a much higher price I am disappointed and disgusted at the way we were treated. I cancelled my mum's stay, who was the only booking on your computer. My husband was shown no dignity or respect. I was disregard and rant at about fraud. Our accommodation bill was so much more. The stress of arrive in a different country with no accommodation no help due to an error from the Premier inn was unacceptable. I am shocked and very concerned you have managers that have no concerned for customers and have no issue in leaving customers in the street. My phone bill for spending over half an hour on the phone, our extra payment on our break, the stress spoiled the stay. I have to say I am shocked and very saddened our break was spoilt. I am no more surprised the guest relations have never reposeded to my complaint.

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Hotel description Whether you're watching wildlife or enjoying the wild life, Premier Inn Hotel Colchester (A12) has got plenty to keep you entertained. With great transport links across the South East, we're near Colchester Zoo and lots of business venues too. See why Colchester Zoo has won the Large Visitor Attraction of the Year award, or enjoy yourself on the pristine beaches nearby. Learn about the past at the East Anglian Railway Museum, or study for your future at Essex University. Great food at our Table Table restaurant and a lovely comfy bed are ready and waiting when you return.