Chelmsford (Springfield) hotel

A short hop from Hylands Park, Leez Priory and Essex County Cricket Club

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TripAdvisor Traveller rating:

950 reviews

Guest Rating:

4.5

Based on 1,131 surveys

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Chelmsford Service Area, Colchester Rd, Springfield CM2 5PY

Sat Nav Directions: CM2 5PS What 3 Words: ///tree.shield.master

Directions: Located on A12 J19, Chelmsford Bypass, signposted Chelmsford Service Area.

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Transport and local information: City Centre Shopping
Essex County Cricket Ground
Hylands House Historic Site & Events
Chelmsford Train Station 3 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{950 | number:0}} reviews

12 Sep 2020

daveb987

Telford, United Kingdom

Trip Type: Business

"Disappointed"

Have used Premier Inns often as you usually know what you are getting. This one, the building looks really run down, paint peeling off etc. I know we are in COVID conditions but the menu is NOT GOOD, the selection is poor and NO bar except for bottled beverages. I had breakfast once, the food was not hot, it had signs of sitting under a heat lamp, certainly was not freshly cooked. I was there for 4 nights and the room was never touched even though I had asked for towels to be changed. In my opinion there seemed not to be enough staff to tend to customers needs. I certainly would not be in a hurry to come back here unfortunately.

4 Sep 2020

MichaelP7215

Lincolnshire, United Kingdom

Trip Type: Couples

"Disabled parking issue"

Having arrived at premier inn around 22:00 we knew parking would be a bit of a problem however didn't realise that most of the disable parking bays were taken by vehicles that didn't have a blue badge, 7 bays had 4 vehicles without blue badges, 2 of these vehicles happened to be commercial vehicles, when I complained I was told the hotel would try and find the drivers but when they did the room number of only 1 the vehicles there was no answer, I was then told that the staff are to busy to make sure that disabled parking bays are used by disabled guest's, it ok to park where you like at premier inn hotels as the staff wont, cant manage the parking area.

29 Aug 2020

katehols1608

Trip Type: Couples

"Awful breakfast, won’t be coming back"

The hotel itself is pleasant enough and staff are friendly, room was clean on arrival and appeared to be clean. We had a 10am slot for breakfast, the lady straight away took our order for 2 full English breakfast’s which then proceeded to take 40 minutes to arrive! The restaurant wasn’t busy so was really frustrating that this took so long. Once we receive our breakfast upon trying the food it was just disgusting, i can only describe it as tasting like a dirty pan. The egg was rubbery and hard and the toast was cold as it had been left out for 40 minutes prior. Was very disappointed with the breakfast definitely not worth £8.99 a complete waste of money. We won’t be coming back!

9 Aug 2020

catchef

Stowmarket, United Kingdom

Trip Type: Family

"Excellent service"

We stayed here for one night as a family of 7 in two rooms. The rooms were close together as requested and both were clean and spacious. Yes it was a little warm as there was no air con in the rooms and it had been a hot day but we all slept well. The hotel had air con in public areas which made a difference. We had breakfast in the morning and the staff looked after us very well. They take your order and bring it all to your table as of covid 19 and you can have as much as you like of everything All we did was help ourselves to coffee and tea. The coffee was very nice which makes a change. We would definitely stay here again as the staff cannot do enough for you and the hotel is clean and spacious. There was also a garage and a mc Donald's next door which is very convenient and a bonus for the kids. The night before we stayed in a higher rated Hilton hotel but this premier inn was by far superior in every way!

23 Jul 2020

Wynnvaleboy

United Kingdom

Trip Type: Couples

"Appalling in every way"

The room temperature was overly hot and we couldn't reduce it. During the night the temperature reached 26.5° and was too uncomfortably hot to sleep in. We opened the room's window but then we had people standing outside the the hotel entrance laughing and talking very loudly. I suspect that these were hotel staff. Sleep was impossible and at 2.30am I went to the desk to complain. I was given a fan which did help and the laughing and talking also stopped. We cancelled two night's stay and moved to the Rayleigh Premier Inn and it was the exact opposite, clean, quiet and comfortable. Book the Springfield hotel at your own peril!

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Hotel description If a loved one is getting married at a venue nearby, or you'd just love to explore this corner of the South East, Premier Inn Hotel Chelmsford Springfield is the ideal spot. There are plenty of stunning wedding venues like Boreham House and Leez Priory nearby, and we're very well connected with good transport links too. Have an engagement with first class cricket at Essex County Cricket Ground. Or ring the changes with a fantastic weekend at the nearby V Festival. Say 'I do' to some great shopping and eating out, then come back to the hotel for a meal in our restaurant, with a lovely marriage of traditional and contemporary food, and finally a night in a comfy bed.

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