Chelmsford (Springfield) hotel

A short hop from Hylands Park, Leez Priory and Essex County Cricket Club

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TripAdvisor Traveller rating:

953 reviews

Guest Rating:

4.5

Based on 1,131 surveys

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Chelmsford Service Area, Colchester Rd, Springfield CM2 5PY

Sat Nav Directions: CM2 5PS What 3 Words: ///tree.shield.master

Directions: Located on A12 J19, Chelmsford Bypass, signposted Chelmsford Service Area.

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Transport and local information: City Centre Shopping
Essex County Cricket Ground
Hylands House Historic Site & Events
Chelmsford Train Station 3 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{953 | number:0}} reviews

28 Sep 2020

Venom2001

Norwich, United Kingdom

Trip Type: Friends getaway

"Worst breakfast ever!!!!!!!"

So we had breakfast twice, first time it was just me and my partner, we went for the ‘all you can eat’ option which isn’t really all you can eat when no one comes to your table to take your order. We repeatedly had to keep asking for different bits as it was just one thing at a time, the whole thing took us over an hour! We didn’t pay. Second time we’ve gone down with friends who have come down for her birthday. Well we got told you don’t have to book by mark at reception...so we didn’t we just turned up, unknowingly that they stop taking orders a 9:45 and we got down at 9:50, anyway took our orders and it took an hour for it to come out..(place was dead on both occasions) and when it came out it was all cold, took ages to get drinks if they ever even turned up....the manager was beyond rude when we told her about the complaint. I’ve never known a manager to have ago at the table like it’s our fault and do storm off and disappear. I wouldn’t waste your time going down to get breakfast. Especially if your in a rush 😂 Mc Donald’s next door is definitely the right option! Oh and tell me I need to out the room on time even though we had to wait an hour for breakfast 😂😂they need a lesson on customer service

27 Sep 2020

andrewtaffym

Trip Type: Family

"Mrs Morgan"

Well what can I say. Staff very friendly but that’s about it, bed very uncomfortable and felt like it was going to collapse every time we moved, husband ended up on sofa bed, not much better, one pillow each if you can call it that.Our room was at the front of the hotel so there was so much noise till way past midnight with people swearing and shouting. It happy with our stay and now need a good nights sleep, it long drive home.

25 Sep 2020

Suemonty1957

centre

Trip Type: Couples

"Friendly helpful staff"

Clean comfy quiet. Perfectly placed to tour around the Cotswolds. Close to shops. Next to a Beefeater restaurant so if you arrive later on the day you don't need to search for somewhere to eat. Lovely stay

12 Sep 2020

daveb987

Telford, United Kingdom

Trip Type: Business

"Disappointed"

Have used Premier Inns often as you usually know what you are getting. This one, the building looks really run down, paint peeling off etc. I know we are in COVID conditions but the menu is NOT GOOD, the selection is poor and NO bar except for bottled beverages. I had breakfast once, the food was not hot, it had signs of sitting under a heat lamp, certainly was not freshly cooked. I was there for 4 nights and the room was never touched even though I had asked for towels to be changed. In my opinion there seemed not to be enough staff to tend to customers needs. I certainly would not be in a hurry to come back here unfortunately.

4 Sep 2020

MichaelP7215

Lincolnshire, United Kingdom

Trip Type: Couples

"Disabled parking issue"

Having arrived at premier inn around 22:00 we knew parking would be a bit of a problem however didn't realise that most of the disable parking bays were taken by vehicles that didn't have a blue badge, 7 bays had 4 vehicles without blue badges, 2 of these vehicles happened to be commercial vehicles, when I complained I was told the hotel would try and find the drivers but when they did the room number of only 1 the vehicles there was no answer, I was then told that the staff are to busy to make sure that disabled parking bays are used by disabled guest's, it ok to park where you like at premier inn hotels as the staff wont, cant manage the parking area.

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Hotel description If a loved one is getting married at a venue nearby, or you'd just love to explore this corner of the South East, Premier Inn Hotel Chelmsford Springfield is the ideal spot. There are plenty of stunning wedding venues like Boreham House and Leez Priory nearby, and we're very well connected with good transport links too. Have an engagement with first class cricket at Essex County Cricket Ground. Or ring the changes with a fantastic weekend at the nearby V Festival. Say 'I do' to some great shopping and eating out, then come back to the hotel for a meal in our restaurant, with a lovely marriage of traditional and contemporary food, and finally a night in a comfy bed.