Chelmsford City Centre hotel

ta-ratings-img(964 reviews)
  • Premier Plus rooms

Handy for V Festival, Hylands Park, and minutes from the cathedral and town-centre shops

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Parking at Premier Inn Chelmsford City Centre hotel

There is no on-site parking available at this hotel, there is a drop off bay available. Chargeable overnight parking is available at Townfield Street (CM1 1QX) and Fairfield Road (CM1 1TD).

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

The Social
The Social

Open 24 hours a day, The Social is a place for everyone to hang out in style. Whether you’re looking for a proper get-up-and-go breakfast, a leisurely lunch, pre-night out drinks or you need to grab a quiet spot for a meeting or work call, we’ve got you covered. Think free Wi-Fi, a team available 24/7 and a super central city location – there’s no better place to chill out! The Social has a menu to match whenever hunger strikes (not forgetting the little ones too) with food and drink on offer throughout the day. You’ll even be sorted late into the evening with our late night, light bites menu. There’s also a bar full of lip-smacking drinks with amazing offers like 2 for 1 cocktails available all day! Checking in has been made even easier too. When you arrive for your hotel stay, simply scan your QR code at a check-in kiosk, pay using your payment card if you haven’t already pre-paid online and pick up your room key. No faff – it’s as simple as that.

Reviews for Premier Inn Chelmsford City Centre hotel

1-2 of 964 reviews

"Friendly Staff but had problem with food and the promotion they are promoting as staff seems not fully aware about it."
We were welcomed with warmth and one of the staff had given our children something to eat(sweets). The evening staff were very friendly. The bed was comfortable. But the only thing that’s a bit disappointing was that some of the staff didn’t know about the promotion. For example, they’re advertising that children can eat for £1 if adults order a meal and a drink. They have discussed it and confirm it if it’s really true. And when the food has been served, my child’s food is nit thouroughly cooked. It’s still a bit cold from frozen. My husband’s grill steak, they forgot to serve the sauce so he need to wait for it before he could eat.
"Horrible experience. Misleading advertising- no AC at all"
I chose to book at Premier Inn over the nearby Holiday Inn specifically because their website stated that the rooms were equipped with air conditioning. In contrast, Holiday Inn had clearly mentioned their AC was not working due to a fault. Unfortunately, upon arrival, the room at Premier Inn was extremely stuffy and had an unpleasant smell. Despite the claim of having air conditioning, there was none – only a small fan was provided. To make matters worse, the window couldn’t even be opened for ventilation. With outside temperatures reaching 33°C during the day, the conditions inside the room were unbearable. Very disappointing and misleading advertising.
"Nightmare"
The accessibility room was compete nightmare bed to low double zipped mattress was two levels caused me major back problems and pain only one pillow bed to low had trouble getting up causing leg issues room to small to navigate around wheelchair or small mobility scooter in corridors to narrow to turn around or into room easily automatic shutting doors not good when in own trying to enter when doors keep shutting in you Can’t put keycard in light slot to turn lights on when trying to get in room when you need the keycard to gain access as the door kept closing before had a chance to juggle everything to eve enter too. I had to switch rooms to a family room to get that wasn’t much better still at least had proper mattress and had to have a strip wash as it had a big bath and shower was over the bath. Duvet was damp in second room asked for it to be changed but it wasn’t hard to find someone late at night to sort it after I returned being out late couldn’t get the air conditioning right room ended up to cold despite the hot day being partially sighted didn’t help. Hh A warning about them testing fire alarm would have been good plus they need to tell you they don’t clean the rooms during your stay unless your stay is over a wee then they will clean it once a week. Trash bins left full food rotting in the heat overhaul of coffee etc. your paying a lot of money just tio sleep in a bed. I had to leave a day earlier as I was in so much pain I was struggling to stand but it wasn’t all premier I my buggy broke down while I was staying there and had to walk more than I physically could . My trip wasn’t a happy one I came down to visit family especially my father who sadly passed away while I was there I wanted to stay longer to be with my mum and family but because of the pain and having trouble even standing I had to come home.
"ABSOLUTELY PERFECT"
What can I say other than I’m shocked at how absolutely perfect the staff are here they truly are amazing made my trip so much more easy and comfortable from checking in they knew I had driven a long way so gave me a room far away from noise so I could get very important rest then staff checked I was ok if there was any thing at all they could do to help me then we have breakfast WELL what a truly magical team never have I had such amazing friendly service from start to finish making sure every part of my morning was started ok and them they take time to see how you are they just go above and beyond to make sure your stay is as perfect as all of there smiles never will you see a member of staff not smiling THANK YOU SO SO MUCH . Nikki Richard chantel liz and Giulio you truly are gifts from God and the Hotel is extremely lucky to have you .
"Great stay"
All nice & clean, staff very helpful & friendly towards us. Breakfast was really good & my wife is a vegetarian so we asked for none bacon & veg sausage etc & they were very accommodating, very good location a short walk into Chelmsford city centre with all the bar’s & restaurants, plus the bar at the hotel was also good. We have stayed here a few times & never had a bad stay to date for sure 👍🏼

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Hotel description

Whether you're letting your hair down at V Festival, need a stop-over along the Essex Way or want to do some shopping, our Chelmsford City Centre hotel will be right up your street. We're minutes away from the stunning Chelmsford Cathedral, and perfectly placed for day trips into the Big Smoke - just a 30 minute train ride away. And thanks to our new generation bedrooms, featuring an impressive 40" flat screen TV, bright, modern bathroom with a large shower head and slumber-inducing bed, relaxing after a long day wont be a problem at Premier Inn Chelmsford City Centre.

Hotel contact information

Phone: 0333 321 9363

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