Brentwood hotel

A few nights were spent here for a local event that was being undertaken and this place was in the right area, breakfast and an evening meal was had and rooms were of good quiet quality for the stay that was being had. There is an option to add an evening meal to the deal that was being taken in the hotel that stay.

Stayed here for an event that was taking place and used the room and breakfast option for a two night stay, a good range of things to have there with extra evening meal option to add when arriving. Near to Brentwood train and bus station areas as well which is a good thing.

Everything was as you'd expect at a Premier Inn...not five star but more than adequate and better than any other budget hotel chain. Parking was impossible though, just don't take your car or it will be a constant problem trying to find somewhere to park...the train station is an option at the weekend but you're out of your bed at 7am on the Monday to move your car before you can do anything else...then have to find somewhere else to park if you want to have any breakfast as the "20 minute stay" drop off car park at the front is camera controlled. Strangely enough there were several cars in there that never moved for extended periods, do they know something we don't? This all sounds bad, I reiterate that the hotel experience itself was absolutely fine...just the car parking made it a nightmare and ergo I would hesitate to return if in the area again.

Breakfast is not very good could not fry a egg could not make scrambled eggs and didn't have any butter would have tried poached eggs but I don't think he speaks English. Room was acceptable and in very good position for the train. Better to go to whearspoons for breakfast as it's much cheaper and edible

Ok So will start with positives. Rooms always nice. Beautifully decorated. Air con great. Mirrors, lighting lovely. Spacious bed very very comfortable extra pillows and clean towels. Clean bathroom, hate toilet paper dispenser...why ? Bring back toilet roll. Lovely big cheise lounge in room very comfortable. Negatives. When entering the hotel the second set of doors open very slowly, can be fire hazard. Approaching the check in desk said good afternoon reception staff said " good afternoon, how are you" said good thank you. She said good also. Then proceed to say " were you from" I responded "London" she then said "NO, were you from " .. I repeat LONDON. She then said " oh I'm from south Africa so was just asking " I said OK. Now as a black women, for a white person to ask this is offensive, she didn't ask other white people where you from? Also if being a white south african and you don't know the history of what your people did to mine ! we are not the same and needs to be educated on her history and customer service NOT ACCEPTABLE!! Unfortunately room was not cleaned thougherly, empty bottle down side of cheise lounge and unquestionable stains on chair in room. I say questionable because the TV came on twice by itself at 10.30pm and 11pm and directly to babestation!! No idea how as never touched the remote! Room 105. I actually opened the door to check someone wasn't playing tricks from outside the door. Lastly your check out time is 12pm. Please tell me why the cleaner is knocking on my door at 11am? Woke me up from my sleep in that I've been craving for months. 😪