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Brentwood hotel

A perfect spot for a weekend break or a spot of shopping, a short hop from the train station

TripAdvisor Traveller rating:

917 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 1,348 surveys

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169 Kings Road, Brentwood, Essex CM14 4EG

Sat Nav Directions: CM14 4EG

Directions: From the South: exit M25 (J28) at the Brook St roundabout, take the 4th exit onto A1023. Continue to drive straight until the fourth set of traffic lights and turn right onto Kings Road B185. At the r'bout take the 2nd exit to Kings Rd B186. From the North: exit M25(J28) at Brook Street r'bout and take the 2nd exit. Then follow the same directions from the South to reach hotel.

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Transport and local information: Brentwood Museum
Brentwood Ski Centre
Hopefield Animal Sanctuary
The Kelvedon Hatch Secret Nuclear Bunker

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{917 | number:0}} reviews

15 Nov 2018

Venture56216784707

Bedford, United Kingdom

Trip Type: Business

"Not the usual Premier Inn Standard"

Very tired bedrooms which need a complete facelift. Curtains hanging down, TV remote didn't work, hook on bathroom door missing. Broadband awful, to upgrade to the premium broadband it quoted speeds that would be eight times better, this would still have been awful so didn't bother. Breakfast good but don't bother with dinner in the Thyme restaurant - food quality not at all good

13 Nov 2018

AngieB51

Canterbury, United Kingdom

Trip Type: Couples

"Okay for a night"

Our second stay here and a little disappointed this time round. Silly things like not checking the toilet in bathroom when cleaned which wasn't pleasant. But the room itself was clean and comfortable. The evening Meal was delicious but unfortunately cannot say the same about breakfast which was lets be kind and say barely warm. The food was well cooked and flavourful but by no means hot enough. An investment in a Bain Marie with sunken trays would be better than small dishes with little food so get cold quickly.Handy for a quick walk up to the High Street or just hop on a bus as they run regularly.

7 Nov 2018

Beckie S

Trip Type: Business

"Overall brilliant"

Staying here for business. Originally I phoned around half 12 to see if it was possible to check in early as I was stuck in the area with nothing to do. The lady on the phone was so helpful and said she would check with housekeeping but to make my way over. On arrival the room was ready for me at 1:15pm which I really appreciated! Dinner was lovely, the gentleman serving was extremely friendly which made a difference seen as I was on my own. The only slight grumble would be the lack of consideration regarding noise from other people (TV’s on loud, talking really loud in the corridors, doors slamming) especially at half 11 at night on a Wednesday but that’s not the Premier Inn’s fault. Parking is a bit strange behind the back, really tight and difficult to manouvre if it’s busy but thank you for looking after me!

6 Nov 2018

Excursion37151296629

Douglas, United Kingdom

Trip Type: Family

"Basic, hot, but near the train station"

A rather dated Premier Inn, but near the train station which takes you into London in about 30 minutes. The cost of the rooms was good. The receptionists could do with some significant customer service training as they were very dismissive and condescending. The breakfast was OK - everything felt a little stale as if it had been lying around for some time and the hot food was a bit dried up. Rooms were cleaned each day (we were there for 4 days) and cleaning staff were very pleasant. Evening meal was fine for the price. The car park is quite a bit behind the hotel, and if you have a big car, go to the top as it is a nightmare on the other levels.

31 Oct 2018

Manderinebug17

Calgary, Canada

Trip Type: Friends getaway

"Better customer service would have been appreciated."

The room was clean, large and the beds were comfy. It's also literally across the street from the train station which is awesome and walking distance to town! The biggest issue I had was the AC unit in our room. My brother and I stayed at this hotel for five nights and every single day we had an issue with the AC. On the first night there, we called reception at 10PM and told them our AC was not working.They told us they would send someone down to check in on it. An hour later and still no one by to check, we called back and they said the same thing. Two hours later, at 1AM, I had enough (I was sweating like crazy), so I called for a third time and asked them for a new room. They told me they were all full, but that they would look into the AC thing again. Um, didn't we call 3 hours ago? Finally, after my third call to them, they finally turned our AC on. The joke is, that it was only a matter of them flipping a simple switch to turn the AC unit back on. So, I have no idea why they could not do this earlier for us when we made that first phone call. Anyways, every day from there on out, the AC would shut off on it's own and not go back on (unlike our friends rooms staying in other rooms at this hotel). Every day we had to call the front reception desk and ask them to turn back on our AC. This got annoying and I don't understand why they didn't write a note for themselves to do this for us vs. us having to phone in every day. We were staying at this hotel for a sports competition, so room temperature was pretty important to make sure we would get a good night's sleep. Without this annoying issue, this hotel would have been great.

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Hotel description You're in the lively heart of Essex at Premier Inn Hotel Brentwood - not to mention conveniently next to the train station. There's TOWIE (The Only Way Is Essex) Tours just yards away, plus the TOWIE Shopping experience within the mile. It's a great spot for leisure or business. Scrub up for a trip to Brentwood's High Street or a wedding at Ashwells Country Club. Or travel into town for top retail at Stratford's Westfield Shopping Centre. You'll enjoy the best of Essex from your Brentwood base, before it's time for dinner in the Thyme restaurant and a great night in your comfy bed and spacious room.

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0871 527 8142

Brentwood hotel

A perfect spot for a weekend break or a spot of shopping, a short hop from the train station

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