Braintree (A120) hotel

ta-ratings-img(853 reviews)

    Set in the beautiful Essex countryside, on the doorstep of many popular wedding venues

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Braintree (A120) hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Brewers Fayre
    Breakfast

    Reviews for Premier Inn Braintree (A120) hotel

    1-2 of 853 reviews

    "Worst premier inn we have stayed at"
    Hotel was very tired. Badly needs a refurbishment. Cleaning needs attention. Only minimum staff. Brewer's fayre also minimum staff . One member of staff taking drinks and food orders. Queue unbelievable at times.
    "Very shabby."
    Although reception lady was very helpful and smiley the room and condition of the premises was very shabby. Holes in the carpet, peeling paint, lights not working, generally felt dirty and old. Very expensive for such an old tatty room.
    "Outstanding !"
    Brilliant customer service all staff cleaners and receptionists were very kind, friendly and approachable we had a 2 year old with us and they were brilliant with her stored her milk in the fridge and also heated up for her for bed time. Very chatty on the front desk always welcoming with a smile and a chat kept asking how the stay was going. Went above beyond without having air con offered us a frozen towel and also ice poles to cool us down 110% be coming back great work !!
    "Would not recommend this hotel"
    The room we were allocated had no air conditioning and the room was very hot. Advertised was ice towels and ice pops and when I went to get these for me and my family I was given one towel for all four of use. We stayed at this hotel because it was close to the airport and so that we could all have a relatively good night sleep before travel. Well this didn’t happen for any of us due to humidity of the room
    "Not great!"
    This is probably the worst Premier Inn we have stayed in. The place was so tired, not the best in terms of cleanliness, the corridors and stairwells had not been vacuumed at all during out stay which was clear from the debris on the carpets. My partner removed the spare pillow from the pillow bag on top of the wardrobe to find something sticky folded into the ironed pressed pillow cover. It was like someone had blown their nose (or worse!) into the pillow and placed it into the bag. The breakfast in the adjoining Brewers Fayre wasn't the best either. Constantly waiting and queuing for more food to be brought to the pass and again the place wasn't the cleanest. Not good for the price of breakfast at £65.00. Also surprised there was no lift to the first floor.

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    Hotel contact information

    Phone: 0333 777 3941