Basildon (Festival Park) hotel

ta-ratings-img(767 reviews)

    At the heart of entertainment in Basildon Leisure Festival Park, a short drive from Lakeside Shopping Centre

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Basildon (Festival Park) hotel

    Free parking is available at this hotel.

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Breakfast room
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free**

    Reviews for Premier Inn Basildon (Festival Park) hotel

    1-2 of 767 reviews

    "Would stay again"
    Friendly customer service especially Mr. Aymen, very polite and courteous, asked how the room was and ready to help if we needed, it's always nice to be warmly welcomed, he was great and so was the other man who checked us in. We didn't realise then but would've asked for a room on the ground or first floor, it was just too long a walk to the entrance every time we left and returned during our 2 day stay. Room was a bit rundown, taps and shower need a deep clean, the fan provided worked well but the room was still a bit warm overall and since the TV volume was set to 15, we could barely hear anything unless we switched the fan off! Can't stress enough, it's noticeable at every Premier Inn we go to, the shower curtain needs a wash too!
    "Dirty, hot and rundown - avoid if you can"
    The staff was sort of nice and the breakfast was OK, but otger than that it was horrible. The room was dirty, the taps were covered in lime and rust, there was even a bit of mold on the ceiling in the bathroom. Every single piece of furniture was damaged. There is no AC, only some super noisy and dirty fans. The whole stay was awful, I would not recommend it to may worst enemy. The pictures on the website were probably made several years ago, in reality it looks nothing like the pictures.
    "Worst experience!"
    No House keeping my room was dirty I suggest to avoid that horrible breakfast super low quality food Lost 1 hour to get my room for their policy rules Mosquito in my room !!! Rumors from outside and other room …could not sleep worst experience in my life !
    "It's hot. Damn hot! Real hot!"
    Booked 4 nights, only lasted 2. ROOM 220. Rooms 29'c all day/night. Powerful but very dirty fan for "cooling" Window opens an inch, with fly net in front of it. 4am first morning, i needed to get outside for air, 2nd night my son went to reception at 3am to ask for another fan and was refused. Asked for a bed change after 1st night and while the room was tidied up and towels replaced, the bad was not changed. Courtney and Hannah? Were really helpful. We didn't bother with £11 breakfasts, Greggs was a 5 min drive away! Managed to get our 4th night cancelled, now the fight starts to get the rest of our stay refunded. #GoodNightGuarantee
    "Never again"
    The rooms were at one point 30 degrees. The fan was not up to the job. Continental breakfast turned into ask for the items because everything had run out. But staff where there just eating there toasted crumpets. While customers had to ask. Really. Not good enough.

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    Hotel description

    Let the good times roll with a stopover at our Basildon hotel, featuring our new generation bedrooms with an impressive 40" flat screen TV, freshly-updated bathroom with a large shower head, and brand new, slumber-inducing, king-size bed. You'll be smack bang in the middle of an oasis of entertainment, yet right on hand for all the business and leisure highlights of Essex and the east of London, too. You could be hunting down the big brand bargains one minute and riding the big waves on the wakeboarding course the next. Or watch the A-listers on the big-screen at Empire Cinema, then star in your own VIP night out. And when you're ready to drop, our super comfy new rooms will be waiting for you.

    Hotel contact information

    Phone: 0333 777 3683

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