Basildon (Festival Park) hotel

ta-ratings-img(773 reviews)

    At the heart of entertainment in Basildon Leisure Festival Park, a short drive from Lakeside Shopping Centre

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Basildon (Festival Park) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Breakfast room
    Breakfast

    Reviews for Premier Inn Basildon (Festival Park) hotel

    1-2 of 773 reviews

    "Overnight stay"
    We had to swap Premier Inn at last minute and ended up at this Festival Park one. Our initial impression was a grotty looking carpark in a scrub land area but on turning a corner it looked better. ALL staff at this hotel were great, reception morning, noon and night and breakfast room ladies were excellent with a particular shout out for the chef/ manager who was excellent. The room and bathroom were very clean. We had a good night's sleep which was very quiet. Breakfast was hot and plentiful .
    "Family stay over"
    The stay was wonderful and comforting.... my family love staying in a hotel and they enjoyed this one very much, the fact theres a pub that serves food next to it is an extra bonus.... When we arrived, the receptionist Courtney was funny welcoming and full of banter/laughs very welcoming indeed. . She promised the breakfast was going to be nice and she was right. The food was fresh and edible and me and my kids and I enjoyed it... Angie, the chef, was lovely and helped make sure my daughters allergens were met properly so we had a lovely time
    "Very poor for standard expected of Premier Inn."
    While in need of a refurbishment, there is no general standard and expected cleanliness. Carpets had not been vacuumed, skirtings and edges were filthy, dust and build up of skin and hair on general surfaces.
    "Good option for a business stay"
    The hotel is quite dated but has had some of the modern touches added in line with the chains upgrades. Such as touch screen vending machines in the lobby, car parking registration on check in screen, and the ability to purchase Premier Inn items from a touch screen in the check in area. I found that the room was equipped with all the items you'd expect such as complimentary hot drinks, concealed wardrobe space, TV, and a comfortable bed. The bathroom in my room was quite tight so may have been a struggle for a larger person, but was suitable for me, although the shower system required major cleaning of limescale and the controls were damaged. Overall it was still a good stay for me, as I was only there on business, so it was short term. Long term or for a holiday, it would not have been suitable as I'd have needed more space. Its best attribute is how close it is to the amenities available at Festival Leisure Park.
    "Generally very good except for one thing"
    The hotel is in a nice quiet location yet very close to shops and restaurants. There is ample free parking. The room was comfortable and generally clean, although we did discover some dried human mucous on the wall next to the bed which was quite disgusting.

    See Reviews

    on tripadvisor.com

    Traveller reviews brought to you by

    Location

    Sleep Quality

    Rooms

    Service

    Value

    Cleanliness

    Write Review

    Hotel description

    Hotel contact information

    Phone: 0333 777 3683