Basildon (Festival Park) hotel

ta-ratings-img(769 reviews)

    At the heart of entertainment in Basildon Leisure Festival Park, a short drive from Lakeside Shopping Centre

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Basildon (Festival Park) hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Breakfast room
    Breakfast

    Reviews for Premier Inn Basildon (Festival Park) hotel

    1-2 of 769 reviews

    "Awful"
    Awful 3 nights. Noisy pub next door, police called to car park twice during stay. On edge of trading estate. Rooms so hot, fans provided but just blow hot air around. Breakfast poor, Staff always sat outside front smoking on the steps. Rooms dirty and bathroom all limescaled. Will not be staying here again!
    "Really grotty hotel and way below standard expected of premier inn @£140 night"
    Avoid this hotel .£140 night no aircon and was told if you need house keeping let know by 11am as they hard to get .The room smell and fan on .Think they need to invest in few Henry hoovers for stairs and hallways and some dusters .Worst premier inn stayed in and won’t be returning .
    "Would stay again"
    Friendly customer service especially Mr. Aymen, very polite and courteous, asked how the room was and ready to help if we needed, it's always nice to be warmly welcomed, he was great and so was the other man who checked us in. We didn't realise then but would've asked for a room on the ground or first floor, it was just too long a walk to the entrance every time we left and returned during our 2 day stay. Room was a bit rundown, taps and shower need a deep clean, the fan provided worked well but the room was still a bit warm overall and since the TV volume was set to 15, we could barely hear anything unless we switched the fan off! Can't stress enough, it's noticeable at every Premier Inn we go to, the shower curtain needs a wash too!
    "Dirty, hot and rundown - avoid if you can"
    The staff was sort of nice and the breakfast was OK, but otger than that it was horrible. The room was dirty, the taps were covered in lime and rust, there was even a bit of mold on the ceiling in the bathroom. Every single piece of furniture was damaged. There is no AC, only some super noisy and dirty fans. The whole stay was awful, I would not recommend it to may worst enemy. The pictures on the website were probably made several years ago, in reality it looks nothing like the pictures.
    "Worst experience!"
    No House keeping my room was dirty I suggest to avoid that horrible breakfast super low quality food Lost 1 hour to get my room for their policy rules Mosquito in my room !!! Rumors from outside and other room …could not sleep worst experience in my life !

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    Hotel contact information

    Phone: 0333 777 3683