Basildon (Festival Park) hotel

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    At the heart of entertainment in Basildon Leisure Festival Park, a short drive from Lakeside Shopping Centre

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Parking at Premier Inn Basildon (Festival Park) hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Breakfast room
    Breakfast

    Reviews for Premier Inn Basildon (Festival Park) hotel

    1-2 of 771 reviews

    "Good option for a business stay"
    The hotel is quite dated but has had some of the modern touches added in line with the chains upgrades. Such as touch screen vending machines in the lobby, car parking registration on check in screen, and the ability to purchase Premier Inn items from a touch screen in the check in area. I found that the room was equipped with all the items you'd expect such as complimentary hot drinks, concealed wardrobe space, TV, and a comfortable bed. The bathroom in my room was quite tight so may have been a struggle for a larger person, but was suitable for me, although the shower system required major cleaning of limescale and the controls were damaged. Overall it was still a good stay for me, as I was only there on business, so it was short term. Long term or for a holiday, it would not have been suitable as I'd have needed more space. Its best attribute is how close it is to the amenities available at Festival Leisure Park.
    "Generally very good except for one thing"
    The hotel is in a nice quiet location yet very close to shops and restaurants. There is ample free parking. The room was comfortable and generally clean, although we did discover some dried human mucous on the wall next to the bed which was quite disgusting.
    "Awful"
    Awful 3 nights. Noisy pub next door, police called to car park twice during stay. On edge of trading estate. Rooms so hot, fans provided but just blow hot air around. Breakfast poor, Staff always sat outside front smoking on the steps. Rooms dirty and bathroom all limescaled. Will not be staying here again!
    "Really grotty hotel and way below standard expected of premier inn @£140 night"
    Avoid this hotel .£140 night no aircon and was told if you need house keeping let know by 11am as they hard to get .The room smell and fan on .Think they need to invest in few Henry hoovers for stairs and hallways and some dusters .Worst premier inn stayed in and won’t be returning .
    "Would stay again"
    Friendly customer service especially Mr. Aymen, very polite and courteous, asked how the room was and ready to help if we needed, it's always nice to be warmly welcomed, he was great and so was the other man who checked us in. We didn't realise then but would've asked for a room on the ground or first floor, it was just too long a walk to the entrance every time we left and returned during our 2 day stay. Room was a bit rundown, taps and shower need a deep clean, the fan provided worked well but the room was still a bit warm overall and since the TV volume was set to 15, we could barely hear anything unless we switched the fan off! Can't stress enough, it's noticeable at every Premier Inn we go to, the shower curtain needs a wash too!

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    Hotel contact information

    Phone: 0333 777 3683