Hull West hotel

Well the best thing about this hotel is the staff, they are lovely and friendly and welcoming. The reception is pleasant and bright. Unfortunately that’s where the positives end. The hotel desperately needs an upgrade. The car park gives you a hint, it has weeds growing all over and the path going from the premier inn to the brewers fayre is in a really poor state of repair and an accident waiting to happen. The rooms themselves were clean enough bar a few cobwebs around the lampshades and in a couple of corners. Our room on the first floor was hotter than hell, even on a mildly warm day. Sleeping was not an option - the thermostat in our room was showing 26.4oC at night and over 29oC during b the day. They kindly give you a fan which just circulates the hot air around. Well it would but in our room the fan was so overloaded with dust it didn’t emit more than the slightest whiff of air, in fact it was so bad we thought it was blowing air out backwards, This in our view is another accident waiting to happen. We were shocked to find the fan had been PAT tested in July, the month of our visit, to us it felt unsafe to use and just needed a good clean. I didn’t sleep more than a couple of hours the two nights we were there and came home shattered. The Brewers Fayre pub which we went in for a drink was really run down. The chairs in the ‘lounge area’ were so grubby I didn’t dare rest my arms on them. The other seating option were faux leather tub chairs which were so badly damaged on the arms you could see all the foam underneath. Safe to say we will be giving this hotel a wide berth and wouldn’t stop again if you paid me to. I desperately needs an upgrade with air conditioning. The staff working here deserve a medal.

Not very warm welcome got told other people was in front of me but they was sat down plus there was two people on reception room was ok not very clean shelves were dusty for clothes the whole place needs a good weed and grass needs cutting looks nice from out the front but just needs a good clean we normally stop at premier inn to split the journey up but think we try other companies instead.

Booked at last minute to give my wife a break between chemotherapy sessions. Room was clean but very warm and fan provided didn't help much. Also, shower over bath was awkward to access. Restaurant felt grubby and carpet could do with a good clean. Also cutlery in an open container on the table is not very hygienic. Food was ok, I've had worse is the best I can say. Two of the waitresses were very friendly. The barman was very abrupt and bordered on downright rude. The hotel is in a nice spot and ideally situated for exploring east Yorkshire. The hotel could with a serious refurb and air conditioning installing.

Very clean room. But it was unbearably hot. Window only opens a couple of inches and they provided us with one rubbish fan. 28 degrees the room was. We left early as I'm pregnant and couldn't stand it any longer. Worst night's sleep.

Good location. Pleasant staff and welcome. Nice food. Hot rooms, no air con trade up opportunity with Prem Plus, no air con anywhere, lots of banging doors below, old style. Needs a revamp. No WiFi working too.