Poole North hotel

ta-ratings-img(2721 reviews)

    On the outskirts of Poole, a short drive from Monkey World Ape Rescue Centre and The Tank Museum

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Seaside Location

    Restaurant

    Free Wi‑Fi

    Parking at Premier Inn Poole North hotel

    Limited free on-site parking is available at this hotel. The car park operates on a first come first serve basis and can only accommodate cars or transit vans, any vehicle taking up more than 2 spaces will receive a ticket. Your vehicle registration must be entered on the black horizon tablet, located in the Premier Inn reception area. Preventing to do so, will result in a fine. 

    Alternative free parking can be found on Wessex Way BH15 3FT, approx. 10 minutes’ walk from the hotel.

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    The Social
    The Social

    Open 24 hours a day, The Social is a place for everyone to hang out in style. Whether you’re looking for a proper get-up-and-go breakfast, a leisurely lunch, pre-night out drinks or you need to grab a quiet spot for a meeting or work call, we’ve got you covered. Think free Wi-Fi, a team available 24/7 and a super central city location – there’s no better place to chill out! The Social has a menu to match whenever hunger strikes (not forgetting the little ones too) with food and drink on offer throughout the day. You’ll even be sorted late into the evening with our late night, light bites menu. There’s also a bar full of lip-smacking drinks with amazing offers like 2 for 1 on cocktails from 5pm. Checking in has been made even easier too. When you arrive for your hotel stay, simply scan your QR code at a check-in kiosk, pay using your payment card if you haven’t already pre-paid online and pick up your room key. No faff – it’s as simple as that.

    Reviews for Premier Inn Poole North hotel

    1-2 of 2,721 reviews

    "Rooms ok - customer service leaves a lot to be desired"
    Arrived to be told we had only booked a single room when we clearly booked a double. This was rectified with some persistence. We asked for a table for food at 5.30pm and was told that the kitchen “needed things to be filtered in” despite there being only 2 other tables eating and had to wait till 7.30pm. We asked if we could just order at the table we were already at at? The answer was no. Other customers arrived and ordered food from that point and it wasn’t questioned. We eventually got some food - ordering starters and mains and were very clear in asking for them all together. Starters arrived and no sign of the other items - so I then went to query where the other food was? The man on the food service (who quite honestly couldn’t have been any less use in anything we asked) looked at me confused and said oh yes she forgot to tell the kitchen that you wanted it together. So I said ok? So what’s happening then? He replied “oh? Do you want me to see where it is?” Well I’m not up here querying it for fun am I?!!! So I reply yes please? Food then arrives 10 minutes later with NO apology whatsoever- didn’t need the chips that I had ordered to accompany my starter at this point but seeing as we had waited nearly 30 minutes for it, I ate them. The bar lady arrived and tipped drinks all over a member of our party from clearly overloading a tray with too many drinks. Just generally a terrible experience all round with staff that literally couldn’t bother about giving any sort of customer service, even at a basic level.
    "Good Hotel, restaurant needs work"
    The hotel itself was nice and tidy. Albeit a very creaky floor, however this did not cause any sleep disturbance. The foyer area is nicely decorated and I like the vending machines at the lift. The reason for 4 stars was because of the restaurant. Incredibly slow, wrong meals given, hard butternut in one of the meals. It was a real disappointment!
    "No reception and dodgy parking."
    Arrived at around 9pm. There was no reception, just a display screen where we entered our car registration details but apparently there is another machine somewhere where you need to register your vehicle. Some recieved a £100 parking fine a week later. They also had to bring 3 different cots to our room before they found one that was not broken.
    "Don't stay if you plan on sleeping"
    There was a problem with the checking in machine which meant a long queue while the receptionist tried to check people in as well as doing other things. Our room was fine other than a creaky floor. We managed to park- they have additional parking, not well signed posted but it is there. We went out, came back and realised the room above also had a creaky floor. It was a little annoying but we were watching tv and not over concerned as people need to walk around a bit. We both woke up, sometime after midnight, the people above were walking about and the floor noise was really annoying. It felt like it went on forever. They weren't stamping or anything, as our floor made a similar sound with walking. This went on for a while, we just kept saying that at 3am they won't be walking for long. Eventually we got back to sleep, but was really frustrating to have been kept awake for so long . We couldn't catch up on missed sleep because we had breakfast booked and were then leaving. When we checked out we mentioned the awful floor. The receptionist said, oh haven't you see the reviews, it's a known problem. Sorry, fill in the info on here and you will get a refund, i will make a note So we did the sleep complaint form thingy. And because we didn't report it at 3am they won't refund anything.
    "Family trip"
    Booked two rooms as travelling with 3 young children on one booking but the rooms were allocated on different floors. Hotel very clean, breakfast was very good. Overall very good.

    See Reviews

    on tripadvisor.com

    Traveller reviews brought to you by

    Sleep Quality

    Location

    Rooms

    Service

    Value

    Cleanliness

    Write Review

    Hotel description

    Would you choose the magic of a working quay, or the hustle and bustle of a large seaside town? Choose both, and stay at the Premier Inn Hotel Poole North. Poole Quay and Bournemouth are both nearby, so you can enjoy the best of both worlds, and all the beauty of the Dorset coastline. Start the morning with a splash and go for a dip or a surf lesson. Or splash out on something special in the boutiques of Bournemouth. See the red squirrels on Brownsea Island, or the Red Arrows if you're here for Bournemouth Air Festival. Speaking of festivals, the Great Dorset Steam Fair is a must for all heritage fans too. Back at the hotel you'll find mouth-watering food at our restaurant, and a lovely comfy bed.

    Poole North FAQs

    Hotel contact information

    Phone: 0333 321 1398

    Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.