
22 Jun 2026
"Lovely staff"
The staff were lovely & very helpful. A special mention must go to Sammy on reception at nighttime & Michael on housekeeping at nighttime for being so kind & understanding when helping our family move rooms at 2am due to a faulty air conditioning unit.
Sammy organised complementary breakfast for the morning and the breakfast staff were again very lovely & welcoming.
Additional mention to Roberto on reception the following morning for helping me with my room key & advising how to make a compliment to the night staff.
Overall stay marred by issues with the self-check-in system & the broken air con unit. However, the hotel was clean & modern with a nice atmosphere & plenty of parking. The staff were great.

20 Jun 2026
Stella T
Birmingham, United Kingdom
"Attentive and helpful staff"
This is the second time we have stayed at this hotel and both times, we have been impressed by the excellent level of service that we have received. In particular, the staff were attentive and upon check in and at breakfast, were very friendly and helpful. The rooms were clean and we were provided extra towels when needed. We felt comfortable and welcomed and we would like to thank the staff for a lovely stay! I’m sure we will be back!

03 Jun 2026
"Great experience"
The hotel was great
The staff was very polite and friendly
Restaurant was good and food too
On Friday 27th May there was a night staff on which was very kind, polite and caring especially for my safety. Has my partner was very drunk and we had a major argument.
Unfortunately I dont know his name but would like to thank him very very much.

03 Jun 2026
"Great stay, friendly staff, clean rooms!"
Lovely, friendly staff at this hotel made our stay even better! The lovely restaurant area was very sociable and the bar offers deals on food and drinks which was great! The room we stayed in was very clean and we had a great night's sleep! Rob in particular was great who gave our kids some bits to keep them entertained. Thanks Rob!

02 Jun 2026
"Staying in Poole"
Fabulous Premier Inn. The rooms were the usual standard, immaculate and well serviced. Breakfast fresh and well cooked. The staff were brilliant at all times from greeting to dinner and breakfast, thank you to the chef/kitchen staff too for lovely evening meals and housekeeping too.. I would like to thank Dorcas and Louisa who really looked after customers and myself, they are both lovely and nothing is too much trouble, thank you ladies. I have stayed in a fair few Premiers and this one is among the top stays. Location is easy to find and I would say this is a great place to stay in the area, also very quiet at night as it's surrounded by businesses and trees, which is nice to see.
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