Bournemouth Westbourne hotel has sold out for those dates, try different dates

Bournemouth Westbourne hotel

Near the Bournemouth International Centre, the Bournemouth Pavilion and the beach

TripAdvisor Traveller rating:

1,916 reviews

Guest Rating:

4.5

Based on 2,946 surveys

Location

Map unavailable

Please upgrade your browser to use this map

Upgrade Internet Explorer

8 Poole Road, Bournemouth, Dorset BH2 5QU

Sat Nav Directions: BH2 5QU

Directions: At M27 (J1) take A31. At Ashley Heath Junction, branch left. At roundabout take 1st exit onto A338 signposted Bournemouth. At Bournemouth West roundabout take 1st exit (signposted Ring Road, West Cliff). At next roundabout (St Michael's) take 3rd exit (signposted Westbourne) onto Poole Road. Hotel is on the right. Please note there is very limited chargeable parking onsite, first come first served basis. Alternative free on road parking nearby.

Read less

Transport and local information: Bournemouth Town Centre 0.5 mile
Bournemouth International Centre 1 mile
Oceanarium 1 mile
Bournemouth Railway Station 2 miles

Read less

Hotel Parking:

Limited chargeable parking is available at £5 per 24 hours. Alternative free street parking can be found on Clarendon Road.

reviews

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Read Reviews

1-5 of {{1915 | number:0}} reviews

16 Sep 2019

Sue L

Trip Type: Friends getaway

"Needs improvement."

Hotel needs a total refurb,carpets disgusting,all corridors need painting,lift broke down twice in 8days,not good when people have problems with the stairs have problems getting to their rooms, orded food in the restaurant and told they didn't have some of the ingredient to make it, there is a Co,Ok less than 5minutes away...not good.

14 Sep 2019

G1116IPtonyb

Banbury, United Kingdom

Trip Type: Family

"Showing the signs of wear and tear."

My partner and our young daughter stayed at this establishment from 25th of August to 30th August 2019. This was the 3rd occasion we planned to stay here as the previous two holidays have been excellent, with friendly professional staff and clean functional rooms with great food from breakfast to the evening meal. This year however we noticed a distinct demise in the quality of the establishment as staff standards and hygiene have noticeably nosedived. Some of the staff consistently bemoaned their employment to residents, the communal gents toilets were disgusting, the breakfast bowls and plates were left wet at breakfast time, breakfast food was slow coming out so much so we decided to eat elsewhere despite having paid for breakfast, the rooms were still unmade at 16:30pm, the entire hotel was generally looking tired and in desperate need of regeneration and I also include the entire staff on that statement and car parking was woeful. Having used Premier Inns for many years this will be the last time.

13 Sep 2019

lukeknight2019

Trip Type: Business

"NO PARKING AVAILABLE"

If you drive, don't waste your time staying here. The hotel does not own its own car park?. The climate control is managed by the hotel. So this is restricted use of air conditioning. That's due to I'm guessing we are all the same and just a number!. Would never stay here again. Not only did I have to Pay for my parking but wasn't guaranteed a place due to the hotel also allowing the PUBLIC to also use car park. Complete insanity and disregard for customers using the hotel.

9 Sep 2019

GemMacca

Winchester, United Kingdom

Trip Type: Couples

"Clean, comfortable stay. Would recommend"

We stayed for one night for a nearby wedding. Room was clean, a good size, bed was super comfortable. Had everything we needed and the full English breakfast was great before we left. Midday check out was perfect for us. Great stay :)

6 Sep 2019

Rehaan M

Trip Type: Family

"Incredibly poor service and shoddily run hotel. Understaffed, stretched and disappointing hotel."

Incredibly poor service and shoddily run hotel. Understaffed and a hassle to deal with. A very poor service from the hotel. I wish that I had paid extra and gone with travelodge. On the day of check in, I called the hotel to let them know that we would arrive at 2pm and had a 1 year old in need of a nap. I was assured that the room would be ready on arrival. When we arrived, we were kept waiting for an hour and 20 minutes as the room was not ready. The one receptionist was useless and unable to provide any info. He also appalling offered a Nutella sachet by way of making it up to us. Throughout our stay, the service was terrible. Our room was not cleaned by staff the following day and on arrival the bathroom had not been cleaned. I was never once able to get through by ringing down to reception from my room: instead, I spent more time queuing at reception Iver the 3 days than actual time in my room. I was not alone in this as almost every other guest was also downstairs throughout the day and night, waiting to be served by a very poorly understaffed concierge. It is appalling that after 5pm, the front desk staff are the only members of staff present in such a large hotel, to take care of house keeping and cleaning. On several occasions the receptionist was forced to visit our room and change linen or clean the bathroom. This was very kind of her, however she should never have been put in this position. On our first day, once we had finally put our son to sleep and were taking a short rest, an unidentified individual burst into our room and apologised once they realised the room as occupied. It happened so fast that we were unable to ascertain the identity of the individual. This woke our child and left us harrowed at the prospect that someone random had access to our room. Also upon arrival, the air conditioning had been switched off and we had to wait until the following morning for this to be activated. The experience was shoddy and poor and we were left ruing having not spent extra on a better hotel. I have not had the opportunity to contact Premier Inn to arrange compensation for such a poor service which has cost us a considerable amount.

See Reviews on tripadvisor.com

Close Review

Hotel description You'll love to be beside the seaside at our Premier Inn Bournemouth Westbourne hotel, near the golden sands of Bournemouth beach. Whether you're building sandcastles or boosting business, you can count on having a great stay. Watch rugby sevens at Bournemouth Rugby Festival, or take five strolling along the Jurassic Coast. See the Red Arrows fly at the International Air Show, or paint the town red at at one of the city's bars or nightclubs. Finally, hop back to the hotel for a wholesome meal at our onsite restaurant, limited (chargeable) parking - allocated on a first come, first served basis - and, of course, our best bed ever.

Read less

Bournemouth Westbourne hotel

Near the Bournemouth International Centre, the Bournemouth Pavilion and the beach

Map unavailable

Please upgrade your browser to use this map

Cookies, pixel tags and similar technologies we use