Bournemouth West Cliff hotel

We had a lovely 2-night stay this and couldn’t fault the experience. The room was clean, comfortable, and exactly what we needed for a relaxing break. Everything was well maintained, and we had a great night’s sleep both nights. A special mention has to go to Andy, who was incredibly helpful throughout our stay. He went out of his way to make sure we had everything we needed and made us feel really welcome. It’s always the little touches and friendly service that make a difference, and Andy definitely delivered that. Overall, a great stay and we wouldn’t hesitate to return. Thank you!

A decent Premier Inn offering a great location and secure parking. Rooms and breakfast are exactly what you would expect from this brand. The reason I am taking a star off is because one of our two rooms had not been cleaned when we checked in. Beds not made, rubbish on the floor, no toilet paper. But, was resolved immediately with another room and complimentary breakfasts given. Fair play for a quick resolution to the issue - it’s great to see the front deck staff empowered ti deal with it, rather than pass to management and delay things. Would happily stay here again.

It’s the second time we have stayed at this premier inn it’s in a great location clean and tidy on site parking and the breakfast was excellent, staff are friendly and helpful and overall good value for money I would definitely stay here again.

Very good stay in this hotel. Accessable wet room was great and the hotel is ideal for wheelchair users like myself. We came as a family group in 3 rooms and we were all really happy with our stay. The breakfast was excellent and the staff were extremely helpful. I wouldn't hesitate to stay here again.

Have stayed here many times since it was newly opened. It never disappoints. The location is perfect, 2 mins walk to westcliffe zig zag down to the beach, and bus stops adjacent to hotel for taking the Breezer open top buses to Swanage, Sandbanks etc, or into Bournemouth (although only about a 10-15 minute walk down hill to the square and gardens). Staff are lovely, with a special mention to Sheila the breakfast cook. Always a smile on her face for all the guests, and the quality of the breakfast is outstanding, hot and plentiful with a ready supply of fried eggs and food constantly replenished, and noting her temperature control checks of the hot food, she is outstanding. Andy in the dining area and Roz are also both friendly and welcoming and cannot do enough to ensure guests have a good stay. Dirty plates cleared swiftly and tables relaid, and they are constantly topping up the breakfast items and juices. Nothing ever ran out during our stay. Rooms are clean and fresh on arrival, and room cleaning can be done on request, but we dont feel the need for this so always just pick up fresh towels etc as and when required from reception Looking forward to our return visit in June.