Bournemouth West Cliff hotel

ta-ratings-img(524 reviews)
  • Premier Plus rooms

Just a 15-minute walk away from Bournemouth Pier and the Oceanarium

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Just a 15-minute walk away from Bournemouth Pier and the Oceanarium

  • Premier Plus rooms
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Bournemouth West Cliff hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Thyme Bar & Grill
Breakfast

Reviews for Premier Inn Bournemouth West Cliff hotel

1-2 of 524 reviews

"Disappointing customer service"
My partner and I stayed there in June 25. We had the worst nights sleep ever. The aircon made the most horrendous noise all night. We told the guy at the front desk and was told “the aircon in all the rooms are the same and there is nothing they can do about it sorry”. My husband emailed and complained to premier inn and was told that if he had gone down in the night, they could’ve done something. Only I don’t know what they could’ve done as we were told in the morning that they knew about it and there was “Nothing they can do” ??????
"Worst bed ever"
Was put into a disability room most things in room are low down I'm over 6 foot. But the worst thing was the bed low to floor and the most uncomfortable beds i have ever had the pleasure of trying to sleep in i thought they prided on their beds and bedding, Had to lay down on top of duvet to get some extra comfort. Pointed this all out at reception on leaving But i did say at least the sausages were cooked better than most premier inns
"Good family time"
We stayed with family. All the staff is very helpful & polite. Special shout out to Chef Aadhi & Chef Sheila for amazing food.
"Poor cleanliness"
We have used this hotel many times and usually it's a good option for central Bournemouth. The last 2 stays have been less than great. We have had a very badly stained duvet, which they would clearly see when making up the bed. However they still put a fresh duvet cover on it and made the bed. It was disgusting and we did eventually get a refund for this. The last stay we noticed that the toilet was badly stained and you could actually see it from the bedroom. When we complained about this, we were told that a report would go to the management team, but cleanliness is not part of the good night guarantee! Basically they are not interested. We won't be returning.
"Need more staff"
First time staying in the Premier Plus rooms. Very nice room but as in most Premier Inns now there is a shortage of staff on duty. When we asked for our room to be cleaned while we were out, it was not done. I then asked at reception for some clean towels, told they would arrive at our room shortly. They did not. 2nd day the room was cleaned, we had replacement towels, but no toilet paper or tea bags etc. Minor things, but if you pay extra it would be nice if you received what you have paid for. I don’t blame the staff as they are polite and helpful, but they seem very overworked. Marked it as a 3 star, but if the room had been serviced, I would have marked it as 5 star, it’s a nice place, don’t let me put you off, just be prepared if you ask for your room to be cleaned while you’re out, it may not be.

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Hotel contact information

Phone: 0330 175 9011