Bournemouth East Cliff hotel

ta-ratings-img(964 reviews)

    Close to the fun-packed Bournemouth Pier and just down the road from Bournemouth train station

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Bournemouth East Cliff hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Bournemouth East Cliff hotel

    1-2 of 964 reviews

    "poor air circulation and dust everywhere"
    While the room was equipped with air conditioning, I was unfortunately unable to use it beyond the first few days due to a significant asthma flare-up. The air became extremely dry, and I experienced several nights of severe coughing, resulting in vomiting and minimal sleep. It took time to identify the air conditioning as the trigger, but once I did, I noticed the ceiling filter near the door was visibly coated in dust. When I used the hairdryer, this dust was dispersed throughout the room, further aggravating my symptoms. For guests with respiratory conditions, this presents a serious health concern. I would strongly urge Premier Inn to review its maintenance procedures, particularly regarding air conditioning units and filter cleanliness. Ensuring a safe and hygienic environment should be a priority, and I hope steps are taken to prevent similar experiences for future guests.
    "Good"
    Overall good experience, nice and clean, staff very friendly and welcoming. Good car park price. Bathroom had a strange smell but not strange enough to change rooms.
    "Nightmare Check in!"
    I waited over an hour to be check in. Upon arrival they said to me no rooms are available, even though I booked way in advance. After I complained saying I can’t go to a different hotel a room appeared out of thin air! Isn’t that great. After fussing for an hour they finally tried to give me a key card but the machine wasn’t working. I then wasted another 30 mins for a key card! They took me to my room but told me I had to come back downstairs to get the card and it still wasn’t working! It took so long to get to my room, worst service and unapologetic. I also felt very vulnerable as a female travelling solo and having to wait that long.
    "Value for money"
    Great value for money. Walking distance to beach, shops and activities. Easy check in and out system. Clean rooms and bathrooms. Friendly and accomodating staff.
    "Unclean and Unacceptable Room Conditions"
    Upon arrival, our hotel room was in an extremely dirty condition, with fingernail clippings from previous guests visible. The room had a strong smell of cigarettes and alcohol. Despite reporting this to reception, no proper cleaning was carried out. We were told there would be a deep clean, but this never happened. This experience was unhygienic, unpleasant, and well below acceptable standards. Immediate action and a suitable resolution are expected.

    See Reviews

    on tripadvisor.com

    Traveller reviews brought to you by

    Location

    Sleep Quality

    Rooms

    Service

    Value

    Cleanliness

    Write Review

    Hotel description

    Bournemouth East Cliff FAQs

    Hotel contact information

    Phone: 0333 234 6588