Seaton hotel

This hotel is well located in Seaton, close to Tesco, the Tramway and the beach. It has paid-for parking, so that in itself disqualifies it for a 5-star review in my book. However, there were worse things than that here. The receptionist that was on duty when we arrived tended not to speak clearly, making it hard to understand what he was saying. Our room was ready upon arrival but looked rather 'tired', more like exhausted really. The duvet cover had several holes in it - I was surprised that it had even been fitted, as it belonged in a fabric recycling bank. The undersheet did not quite fit and was several inches short at the head end. The spare pillows were in an unsealed bag, suggesting to me that they had been used and then put back in to the bag. We put them underneath the pillows that were already on the bed. The window had some mould around the lower part of the inside. The bathroom shower curtain had several missing hooks and the rail was twisted - it would have taken only a little tap to make it fall off completely. My partner noticed what appeared to be flea bites on her lower legs during our stay, and they could have only come from the carpet in our room, so that was quite a worry as well. The breakfast staff were friendly and the food nicely cooked, although on our second day there was no prepared fresh fruit bowl available - just a gap where it should have been. The 4-slice toaster here - one side was quicker than the other - is completely inadequate to cater for the demand and needs replacing with a higher-capacity roller type. I cannot recommend staying here, and as fairly frequent PI customers we were very disappointed.

Looks a bit of a dump from the outside but inside it is fine although the passage way to the reception seemed to be being used as a storage area. Breakfast is adequate. The staff however are really not very friendly. It's ok for a 1 or 2 night stop over. Would have appreciated not having to pay extra for the car park.

Sadly the hotel had a staffing problem. The manager was quite new but trying his hardest to please guests. The main issue was catering. During our stay we had paid for the "meal deal" meaning we had breakfast and evening meals. Breakfast was ok but it was self serviced. Less said about the evening meals the better. In fact the regional manager paid a visit to try and sort out the mess. The hotel is otherwise well situated, clean and tidy. Parking has to be paid for even if you have a blue badge. I doubt we will return. May stay in nearby Beer next time. There is a bus service which we used. I wouldn't recommend the meal deal or evening meals unless the staffing has been addressed.

Accommodation fine Breakfast was not wanted, but included in price The cooked (raw bacon) breakfast consisted of the usual budget ingredients, some people ate it Cold offerings very limited, no cheese or meats ,just tiny sachets of Marmite, not loved What ever combination of buttons pressed on coffee machine you could not get a drinkable liquid out Suspect budget ingredients like everything else

Everything clean, convenient and comfortable as usual with Premier. Special mention to the young man working the afternoon/evening shift on Fri 26 Sept. He was on reception and in the restaurant and seemed to be doing everything! He was really helpful, great member of staff, sorry I didn't get his name.