Plymouth City Centre (Sutton Harbour) hotel

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In a historical part of central Plymouth with marina views, close to the National Marine Aquarium

Guest Rating

4.5

Based on 1,807 surveys

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28 Sutton Road, Plymouth, Devon PL4 0HT

Sat Nav Directions: PL4 0HT

Directions: Take A374 to Plymouth from A38 Marsh Mills roundabout. Follow signs for Coxside and National Marine Aquarium. Turn right at traffic lights after Leisure Park. Next to the Lockyers Quay Premier Inn, opposite Lockyers Quay Table Table. Please note: There are two Premier Inn hotels situated next to each other, this hotel is the larger of the two.

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Transport and local information: National Marine Aquarium 0.5 mile
Plymouth City Centre Shopping 0.5 mile
Mayflower Centre 0.5 mile
Plymouth Train Station 1.5 miles

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Hotel Parking:

Chargeable parking is available at £5 per 24 hours.

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1-5 of 1381 reviews

21 May 2018

Adrian S

Trip Type: Couples

"3 day break "

We booked this 3 night break over the phone and were told that some construction work was going on and parking was a bit restricted. On arrival we were lucky and got parked and then checked in. We were then told that because of a half marathon event we would have to park around the corner as the main road was going to be closed most of the day. We paid for 3 nights parking. By Saturday we decided to check out a day early because after further inquiries different staff told us conflicting information. Both our hotel and the sister hotel around the corner would be blocked. I don't know the area or where we could safely park. We had an engagement Sunday and didn't want to miss it. Our room wasn't made up Saturday or coffee and tea facilities topped up. We complained to reception but were told it was due to the do not disturb sign outside of the room. This was completely untrue. We decided to check out Saturday afternoon and explained why. No apologies offered. No refund for the Saturday night offered either. Very disappointed with the service and information given

14 May 2018

davedrox

Barnsley, United Kingdom

Trip Type: Business

"Plymouth Sutton Harbour"

Although located just out side the city centre, the Premier Inn at Sutton Harbour is in a good location, by the harbour and a 10 minute walk from the centre of the city. All of the staff are welcoming, helpful and make you feel welcome. The rooms are comfortable and a good nights sleep was easily achieved As far as business trips go, this one was made better by the quality of the food and the staff. A very good stay. One thing that would improve any stay with Premier Inn would be to introduce free WiFi to all guests, it's a common occurrence with many other hotels and would be a very big tick in the box and an easy win for Premier Inn.

12 May 2018

birksdrmatthewb

Derby, United Kingdom

Trip Type: Couples

"Handy location, good value"

Stayed here for one night prior to ferry crossing to Spain. Usual good standard of room and seemed like more staff than usual in a Premier Inn meant service was excellent. Lots of noise from other guests well into the small hours and the air conditioning unit outside were only minus points but made for a fitful night`s sleep. Would probably go again for the location alone - near to the harbour and lots of nice-looking bars and cafes & only a 15 minute walk to the Hoe - just take ear plugs!

9 May 2018

hopesprings12345

London, United Kingdom

Trip Type: Business

"Renovation problems but pretty good and staff great"

Stayed here for a night recently. The website warned renovations are taking place but they should probably give a bit more detail. Half the car park is out of use due to the workers' portakabins - I was lucky to find a space but other guests who came later had to park elsewhere. And parking costs £5/day! Also the work starts at 7:30am - fine for me as I was up early, but I was woken up with a massive thump directly above my room. Not ideal really. The room itself was fine - good size, comfy bed, all the usual stuff. Annoying that there isn't an electricity point next to the bed for charging your phone. However for me the real let-down was the fact that there was no hot water in the shower - it was tepid at best. I was exhausted and had arrived quite late so didn't complain at the time. The bath oddly had hot water so I had a bath, but really not ideal as I couldn't shower in the morning. I went down to reception and as I was paying for breakfast, the lady behind the desk Sofia asked if everything had been ok. When I explained the problem with the shower, she offered me free breakfast as a compensation, which I thought was very good customer service. The breakfast was very nice - great continental selection and perfectly cooked poached eggs. When the renovation is done, I can imagine this will be a great hotel but it was a little disappointing on this occasion.

8 May 2018

deb206

Gloucestershire, United Kingdom

Trip Type: Family

"Excellent"

Really impressed with the cleanliness of the hotel. Yes it is basic, but the bed and bed linen were clean and comfortable. The staff were friendly and efficient. Had everything we needed. There is some construction work being carried out at present which may be disturbing to some guests. The hotel is ideally sited only 5 mins walk to the water front at Sutton Harbour.

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Hotel description Dream of life on the open waves with Premier Inn Hotel Plymouth City Centre (Sutton Harbour). Just minutes from Plymouth's bustling shops and buzzing nightlife you're in a great location. And if you're here to work, we're close to key destinations like Babcock Marine too. Get nose-to-nose with sharks at the National Marine Aquarium. Picnic on the green at Plymouth Hoe, or browse through quirky galleries on the historic Barbican. Settle down for a show at the Theatre Royal, or catch some live music at Plymouth Pavilions. Then relax in our tasty restaurant and drift off in your extra-comfy bed.

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Mon – Sat 8am to 8pm & Sun 10am to 6pm. Calls cost 13p a minute plus any additional charges from your phone operator.

Plymouth City Centre (Sutton Harbour) hotel

In a historical part of central Plymouth with marina views, close to the National Marine Aquarium

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Plymouth City Centre (Sutton Harbour) hotel

In a historical part of central Plymouth with marina views, close to the National Marine Aquarium

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