Newton Abbot hotel

Nice comfy beds, clean room and very welcoming and friendly staff. It would've been 5 star review if Beefeater was still open. The social within the hotel is very limited in occupancy and availability.

The outside and first impression was extremely poor. It is an ugly building in the modern cold war style and the exterior was very run down. There was weeds everywhere ( rewilding by the way means we haven't the funds or commitment to keep the place presentable) and clearly nobody had been outside for a long time to collect trash. The bedroom carpet had a nasty stain, there are no drawers in the room and the complimentary soap bracket was badly rusted. There was a constant fan running somewhere and I was there for 2 nights and sleep was difficult (the fan) I was very happy to drop my key card in the plastic cube provided for my check out experience and get out of dodge.

Stayed for 5 days as we were attending the antiques fair at the race course and the hotel is really convenient for that. We have stayed at many Premier Inns over the years and we know it's not the Ritz but on the whole they have been of a good standard. However, after this trip we are wondering if standards are slipping due to cut backs, greed and understaffing. The reception was like the Marie Celeste for the whole 5 days, hardly ever anyone in there and you can ring the bell to try and get some attention but unlikely anyone will come. We ate in The Social on the 1st night and food was okay but the 2 staff members were rushed off their feet serving. A few days later we went down at 18:00 and asked for a table for 2. There were 6 people in there eating and about 40 or so empty seats but we were told they didn't have a free table until 21:00! We said we'd leave it and as we left not a soul turned up to go in there. Service and standards slipping. The old Beefeater next door being turned into a MacDonalds I believe so expect and early morning wake up call from the building work.

Have been here many many times for short breaks. Large free car park, WI FI ok. Premium rooms nice size, clean, comfy beds nice linens. Good size bathroom with walk in shower. Pleasant, efficient, helpful reception staff. 'Does what is says on the tin' We will be back in the Spring. Wouldn't go anywhere else when in the area as the bus stops outside make it easy to get to many different places without the hassle of driving or searching for parking. Plenty of shopping within ten minutes or much less walking distance. Huge Tesco over the road for essentials.

The place was amazing, comfy & clean room, nice people, nice food, overall not a bad thing to say except we wished we could stay longer than the 4 nights