
26 Jul 2026
Donna M
Woking, United Kingdom
"Check In Holdup"
Hotel is ideally situated as a stop over on the way to Cornwall.
Stayed there many a times and always had a good experience.
My only gripe for this visit is they don’t have enough staff to cope with checking in and serving in the restaurant.
When we arrived the self check in was not working and the two staff members were busy in the restaurant. One was aware we were standing there along with other people and was trying to put an order on to the computer.
Eventually he stopped what he was doing and came over and checked us in and then asked the other staff member to finish putting the food order on.
Room was clean and bed was comfortable and room temp was about right.
Refreshed for the journey the next day

22 Jul 2026
KateLondon_9
London, United Kingdom
"Bad room"
We were given room 312 which had a broken air con unit. Which meant we couldn’t use it unless we went to reception to ask them to turn it up or down. By the morning it stopped working altogether but not until the flashing light kept us awake at night. The room was also quite musty and stale smelling. Maybe it’s a room they rarely use. The man on reception was quite dismissive. The woman working in the bar and restaurant was lovely and she is the only reason my review has two stars instead of one.

12 Jul 2026
Deborah W
Winscombe, United Kingdom
"Excellent Premier Inn with Air Conditioning"
This Premier Inn was in a great location as we were attending a wedding at Deer Park. The hotel was clean, air conditioned (which was a godsend given the temperature was over 30 degrees) and the staff were friendly, and very helpful.
There was nothing to fault - you get what you expect from a Premier Inn when you stay here.

10 Jul 2026
johnandju
Exeter, United Kingdom
"Nice stay"
My husband and I stayed at this hotel on the 11th of June for one night.we found the accommodation clean and very comfortable. Breakfast on Friday morning was delicious and Jane cooked me an amazing breakfast and took very great care as I am a coeliac and become quite ill if my food is contaminated with wheat and gluten. Thanks to Lauren as well for looking after us see you again soon

01 Jul 2026
Bagabargain
Southwell, United Kingdom
"Somewhat disappointing p"
We booked 2 rooms for the last Sunday in June. Despite booking 3 months in advance we were given rooms at the far end of the third floor, as far away from reception/ entrance/restaurant as possible. The gentleman on reception was pleasant enough, but we weren't happy to discover, on the 3rd floor rooms at least, that the window handles had been removed so it was impossible to get any fresh air. Not good for claustrophobics!
The footpath from the carpark to reception was overgrown with vegetation which wasn't helpful.
Overall, not the best this chain can offer.
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