Exeter City Centre hotel

Got told my reservation was not valid and showed the email and the lady was like sorry I spelt your name wrong and even spelt it to her 3 times! Room was very hot when entered and turned on the fan that they call a/c only goes to 19 ! The bed was okay didn't sleep well very noisy! Out the hotel had local drunks ! The lift was out of order someone was messing around with it! Very expensive over £110 without breakfast worth like £40 ! Needs a refurbish....

Great location. 5 minutes walk into city centre. Clean and very quite and a good breakfast. You can not go wrong with premier inn. Use "just park" app, to get a better deal than the local car parks. We will be back I am sure thanks. Hasta pronto..

What a fantastic Premier Inn - you usually know what you are getting with a Premier Inn, a solid level of service, clean rooms, good value for money, but the team here went over and above in all areas. We stayed for 2 nights, check in was easy, and the lady (sorry no name) was very friendly and polite. The room was very clean, tidy and was worth the extra few pounds for a Premier Plus room. The added features such as a deluxe coffee machine and complimentary chocolate and water was a nice touch. We had breakfast both mornings, a buffet set up with plenty of fresh hot and cold food. Well worth the cost, and saved heading out to find breakfast. The room was serviced (you have to request this) but was completed by the time we returned just after lunch, which is great so we could refresh before heading back out. The bar was serviced by the same team running reception - but they did it with a smile on their face, and I'd particularly like to say thank you to the lady (who's name I didn't take, but she was a tall lady with short hair) who really was polite and friendly - keep up the great work. All in all this was a superior Premier Inn stay and we will certainly book again. Paid parking is available in nearby public car parks but you have to move car after 24hrs which nearly caught us out as I'd hope to extend stay via the parking app, but we moved to another car park again within 5min walk to hotel.

Whilst you do always get a comfy bed in Premier Inns, that was the only plus for the one in Exeter city centre! The room smelled awful musty and the windows are locked shut with a ridiculous sticker saying don’t worry there’s plenty of fresh air in the room from the Aircon! Erm… No, fresh air comes from an open window. Check in was a queue because everyone checks in at 3pm. I will not stay at this Premier Inns again and would not recommend it.

Comfy well located base for Exceter city. Pleasant and polite staff throughout with a restaurant serving simple but well cooked and presented food. Slight issue of noise from an independent gym below part of the hotel. Parking is available but a short walk from the hotel.