Barnstaple hotel

We stayed for 5 days, our stay in the hotel was great and the restaurant was fine. BUT a couple of weeks after getting home we received 6 parking fines for parking in the hotel car park. We had given our registration number when we booked in so we assumed it was a mistake, sent the proof we were registered guests to the parking company and assumed it was sorted. To say I was flabbergasted at what happened is a massive understatement. We were informed that as a gesture of goodwill they were reducing our fines to £15 a day, the guest rate. Nothing was ever said to us about there being a guest parking charge of £15 a day to park in the car park of the hotel we were staying in. This is utterly unacceptable, and you can be sure that we will never be staying in this ripoff establishment again (we had planned to come back later in the year) and we advise you not to either unless you want to pay through the nose for the right to actually get to your room. Absolutely disgusting, never heard anything like it in my life. AVOID

Premier Inn Barnstaple We had an enjoyable stay here. Easy to book in with attentive staff and a nice looking reception area. Our premier plus room (206) was on the first floor up some stairs (no lift) and was along the corridor then into another wing which was where the premier rooms were and the decor was different as it felt even better quality with different coloured walls etc, we thought it was a lovely touch. Our room looked welcoming with a fabulous bed, just like they show on the tv, exceptionally comfortable and really inviting. A good sized tv, reasonable tea & coffee hospitality with some chocolate bars to welcome us. Also some complimentary water in the fridge. Wireless phone charging by the bed and great Wi-Fi with premier plus rooms. An ironing board and iron were also in the room. There were good black out curtains and good air con in our room.The bathroom had a quality feel with a great shower and good soaps in the dispensers. Staff here were great and very helpful. There were plenty of parking free spaces but you must put your registration in at reception stating how many nights you are staying as if you don’t, you will get an unwelcome letter from parking eye with a nice bill. We used the pub next door as we paid for the meal deal for £26.99 which was good value as it included all you can eat breakfast and a 2 course evening meal and a drink. The restaurant however is not brilliant and a bit slow on getting your meals out, seems understaffed but we did enjoy the food when it came. Just a couple of niggles though, it would have been nice for a couple of drawers to be in the room and disappointed in the poor quality toilet paper that they give you. We would recommend a stay here and found it very convenient to pick up the Tarka trail for our bike ride.

Great location. Close to Ilfracombe, which is where we wanted to be. Staff helpful, spotlessly clean. Really nice breakfast in the table table nextdoor

I have used the premier inn at Barnstaple Whiddon Drive and this has been my worst experience. The room was clean and the staff were friendly enough but the fixings on the toilet seat was broken on one side causing the seat to keep moving to one side. The meals I didn't think was up to the normal standard, especially at breakfast The toaster was not working properly meaning that you had to put the toast through 5 times and still not properly cooked. Too busy to take orders for Sunday breakfast so no poached eggs. Waiting for an hour and 15 minutes for our Saturday evening meal. The appearance inside and outside of the premier inn is in serious need of redecorating . I was not impressed at all and would seriously consider in the future whether I would use this particular premier inn again.

There is not many places to stay in Barnstaple, which is probably why this Premier Inn is still in business. The welcome we received was not warm or friendly, both girls clearly hate their job and I wouldn’t really call it a “welcome”. The rooms are so hot with no way to turn it down so we were boiling all night. Had to go down and ask for more teabags as they only give you 2, which is one each for a weekend stay. If you do decide to stay, do not eat there. I’ve never known a more slow, poor quality restaurant. I’m convinced my curry came from a tin, and to make things worse my poppadom was stale and my rice was cold. Didn’t think it possible but breakfast was even worse… I’d say it’s okay for a “cheap stay” but our meal was still £80 and for a premier plus room I don’t know what was “plus” about it. Sadly, we won’t be returning!