Matlock hotel

ta-ratings-img(1376 reviews)

    On the edge of the Peak District, close to Heights of Abraham and Matlock Spa

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Matlock hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Matlock hotel

    1-2 of 1,376 reviews

    "Small hotel with terrible customer service"
    Stroppy receptionist on check in unhelpful and rude. End of the world when wanted to pay for the meal deal in cash so despite having paid for the room by card had to produce photo I.D it’s a small hotel with 58 rooms. We checked in at 4 but could book a table until 7.30 we met our friends in the bar at 5.30. There’s an offer for 2 cocktails for £12 the only problem is they don’t have a cocktail menu fortunately after 15 mins they found someone who knew the list -all 2 of them. Over the next 2 hours we watched a new girl work her socks off trying to cover the restaurant and bar. There was a total o 5/6 tables in use for the restaurant. There was an other lady covered reception and turned loads of restaurant customers away as they only had 1 chef. We got our table at 7.30 at a table that had had children on it and their food strewn round the floor. Th new girl was helpful but had no support we got our food an hour later . Breakfast next morning was up to a good standard but was busy and struggled to fill the buffet. We love staying at Premier inns as you can’t usually go wrong but this one let us down, they must have lost a fortune in customers turned away and people giving up on buying a drink in the bar area
    "best breakfast around"
    we go for breakfast every week excellent food, superb service by Dan and Dawn.They are great people, respectful and efficient. will continue to go for breakfast . highly recommended.
    "Great experience"
    Can’t say enough good things about the staff at the hotel. All of them were so pleasant, and helpful. We stayed for one night, and had an evening meal and breakfast, and honestly you couldn’t go wrong with either. The lady who was helping out for breakfast went out of her way to bring me some gluten free muesli, just in case I wanted it, and couldn’t have been more helpful. The room itself was very clean and comfortable, and really good value for money. Would definitely recommend to anyone if you need to stay in the area.
    "Excellent stay"
    Lovely comfortable bed, clean room and bathroom with good facilities. Excellent and friendly customer service. Lovely food good value for money. Free parking and close to local attractions.
    "The Game Angling Instructors' Association National Event - Chatsworth House - local Hotel Premier Inn Matlock"
    The Game Angling Instructors' Association held its 2025 National Event at the iconic Chatshouse House Estate and based its accomodation and evening meals at the very friendly pm and am staffed Premier Inn, Matlock Hotel - over the period 9th October to 12th October. Great value and super staff. Thank you to those pm and am staff - great assets to Premier Inn.

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    Hotel contact information

    Phone: 0333 234 6447