Derby West hotel

Get your history hat on at nearby Kedleston Hall or get your kicks with a day trip to Alton Towers

TripAdvisor Traveller rating:

788 reviews

Certificate of Excellence

Guest Rating:

5.0

Based on 1,063 surveys

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Uttoxeter New Road, Manor Park Way, Derby DE22 3HN

Sat Nav Directions: DE22 3HN What 3 Words: ///gosh.play.money

Directions: M1(J25). Take A52 towards Derby. Then onto the A5111 ring road for approximately 20mins, take turning for Derby City Hospital, Mickleover. We are opposite Derby City Hospital. Next to the Mallard Beefeater.

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Transport and local information: Royal Derby Hospital 0.3 miles (7 min walk)
Pride Park Stadium 4 miles
Derby Shopping Centre 3 miles
Alton Towers 25 miles
Derby Train Station 4 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{788 | number:0}} reviews

13 Sep 2020

lucymC1718OQ

Trip Type: Friends getaway

"Average hotel for a cheap getaway"

Stayed at this hotel with friends as we went to Alton Towers and it was an ideally location for a base after a long day. The staff were friendly and the bathroom room itself was okay and spacious however the cupboards in the bathroom were coming off their sockets, the plug sockets in the room weren’t lined up correctly and you couldn’t even plug things into most of the sockets. The bathroom also flooded slightly when you used the shower/bath and you could see cracks on the wall where the water had been leaking through. The beds also weren’t very comfortable and one of the single beds I slept in was very worn. I had springs in my back all night and it really wasn’t comfortable. Probably wouldn’t say again.

5 Sep 2020

stevetomohawk

Kettering, United Kingdom

Trip Type:

"Beware of room 20"

Stayed here overnight for bank holiday weekend. As soon as we opened our door to room 20 we were met with a horrible smell of bins. Two members of staff knocked soon after to ask if everything was okay with our room, I told them everything was great apart from the smell. One of them stuck their head in the door and then glanced at their colleague and said that maybe it was something outside as the window was open and they gave me an air freshener. Slightly later we were going out so shut the window, when we got back the smell hit us as we opened the door. I went to reception and told them about the smell. The receptionist look baffled at me and said no one else had complained and unfortunately the hotel was full so they couldn't move us and just gave me another air freshener. So we spent the night in a very clean room that stunk like a rubbish tip. The following morning as we checked out we told them we weren't happy as it smelt so bad, a member of staff asked which room we were in and when I said 20, he apologised and said that the room had been flooded by a previous guest but the cleaners said it was okay after they had dried it out and sprayed air freshener. They obviously knew it wasn't right and think it's disgusting that anyone should be put in that room. I am still waiting for a reply to my complaint after a week

1 Sep 2020

SRA28JUG7WGX9O

Monaco-Ville, Monaco

Trip Type:

"MNDA"

Upon arrival you enter your vehicle registration into the system for free parking. Check in was a going through the motion process - not welcoming, but not rude either. The hotel has a mix of old & new rooms, I had an old room, not a problem as room was clean and comfortable. The TV in the room did not work but I watched what I wanted from my tablet. The on site Beefeater restaurant was booked solid but I was found a table within the bar area and that was fine, the waitresses all did a very good job, food was served quickly and tasted good as well. Breakfast was disappointing, a full breakfast was paid for, I was told ALL they had were bacon, sausage and fried eggs. I am vegan, so no good for me. I mused with the person? serving me about a refund but that went over his head and he still tried to offer me the sausage & bacon. It was the lack of an apology,any offer of something else to eat or a refund that let this visit down. Another guest also had the same response from this waiter/server. It was odd because evening service was very good, I dont work in the kitchen but dont understand how they ran out of so many basic items and a super market is over the road, could this have been utilised in as a one off knowing the kitchen was out of food.

9 Aug 2020

theneverendingstory1

Stamford, United Kingdom

Trip Type: Family

"Great for Alton Towers"

Stayed here a few times as its only 30 minute drive to Alton towers and far more reasonably priced than some of the hotels nearer. Good food and service in the nearby Beefeater. Rooms clean and spacious. Will be rerurning.

29 Jul 2020

JCS_ptk

Portknockie, United Kingdom

Trip Type: Family

"All good!"

I stayed here as it’s close to family. Pros: coming out of lockdown - the room was spotlessly clean; everything I needed and expected was there (never really understood the strip of purple cloth at the end of the bed so didn’t miss it!). The two ladies on Reception were incredibly helpful, friendly and professional. My room was comfortable, clean and I felt very safe staying here. Cons: none, really. No lift. Very close to the hospital so loudish ambulance sirens. I can’t comment on food as whilst I was there the restaurant was closed and no breakfast was available other than their breakfast both which was better than nothing but not great value for money. I would definitely stay here again.

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Hotel description If you're looking for an uplifting stay, the Premier Inn Hotel Derby West puts you near the slopes of the Peak District and the Heights of Abraham too. There are plenty of great venues and events nearby, including everything from rock at Donnington Park to rollercoasters at Alton Towers. Spend the morning exploring the streets and shops Derby. Then visit a stately home like Kedleston Hall to see how the other half lived. In the afternoon, take a trip to Alton Towers, or catch a match at Pride Park. Once the final whistle's gone, it's time to wet your whistle and get some great food at our Beefeater restaurant, while a comfy bed awaits.

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