Derby South hotel

Enjoyable stay. Woman on desk helpful. Didn’t stay for food. Pricey. Such is life. Parking free at least

Emma helped me with the booking very professional. Lovely lady kind and friendly

Internet dropped in and out which caused issues with work video calls/access Older style rooms, need a refurb of features. Tired. Charging is sooo slow for phones and no USB ports Oast House next door has lovely staff but needs a refurb too - tired Little option to walk to find better food options nearby Useful location for certain businesses Just needs a refurb across the board by Premier Inn owners

excellent and entertaining to say the least. took far too long to find the hotel. but on arrival was nice to see a smily face checking me and a fellow associate in. room clean and no gripes from me. didnt eat at the estbalishment next door. becomes tiresome when on the road seeing the same monotonous menu. overall good stay

From the moment my husband and I arrived, we were made to feel welcomed by the lady on reception. Our room was warm and inviting as the heater was on which was great as it was a really cold day. The room was tastefully decorated with lovely pictures. Lovely, romantic touch with the box of chocolates, heart-shaped candy on a stick, chocolate, rose & a bag of heart-shaped marshmallows - pity there was no hot chocolate to compliment the marshmallows, but we still appreciated the romantic gesture! Bed was so comfortable with the most amazing duvet! Unfortunately the pink back-light was only pink a tiny bit at the start and end of the headboard which was disappointing but didn't detract from the it still being a nice room. Shower was divine!! Constant hot water and shower pressure and size of shower head was perfect! Beautiful and soft towels! Paintwork in bathroom & bedroom could do with a fresh lick of paint. During the night we had an issue with the noise of the fan not switching itself off. The night-time porter was so accommodating, polite and helpful to help solve the issue. Morning receptionist was happy to locate me a softer pillow for our second night stay. She was so kind and offered to place the pillow in our room while we were out. On return, and true to her word, the soft pillow was in our room! I can't comment about the onsite restaurant as we didn't stay for any meals as we were out and about during our stay. Great value for money as we managed to get discount for the two nights we stayed. Would definitely recommend Premier Inn (next door to the Oasthouse). ▪︎ A choice of pillows would have been useful rather than there only being firm pillows. ▪︎ Instructions in each room on how to silence the noise of the fan during the night ▪︎ Paintwork needs touching up in bedroom & bathroom ▪︎ Would have been lovely to have sachets of hot chocolate to compliment the bag of heart-shaped marshmallows