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Ulverston hotel

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Discover the nooks and crannies of this beautiful market town and explore the tranquil Cumbria countryside

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Lonsdale Terrace, Ulverston, Cumbria LA12 9AU

Sat Nav Directions: LA12 9AU

Directions: Leave the A590 (Canal St/County Rd) onto N Lonsdale Terrace. Continue to follow this road. The hotel will be on your left.

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Transport and local information: Ulverston train station 1 mile
Ford Park 0.5 miles
South Lakes Safari Zoo 5 miles
National Trust Sandscale Haws National Nature Reserve 7.4 miles

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Hotel Parking:

Free onsite parking available. Height restriction of 2.5m applies.

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1-5 of {{85 | number:0}} reviews

14 Oct 2018

Peter L

Derby, United Kingdom

Trip Type: Couples

"Disappointing breakfast."

The rooms were great once you had endured the slow check in procedure. Breakfast was very disappointing having been told there was a 20 minutes wait for hot food. The other disappointment was that the bar closed at 2300.

14 Oct 2018

janeyShropshire

Shropshire

Trip Type: Couples

"great hotel ... shame about the bed - review would have been 5 stars otherwise!"

Booked a 2 night stay here in an accessible room as husband has problems walking. I called ahead and made sure that we had a wet room bathroom and not a lowered bath. As you get near the hotel if driving and following the sat nav, it will try to turn you off down a housing estate ... just ignore that and follow the road you are on (after turning off the main road into Ulverston) and you will find the hotel on your left. The car park is free and there are about 4 blue badge parking bays. There is a lot of parking undercover which would be useful in bad weather and the winter. Check in was fine and all the accessible rooms are located a few yards from reception in a dedicated corridor. We had room 4 - not much of a view (the coach park) but it was bright and clean and looked good. Staff seemed very helpful as we arrived. We went out almost immediately and didnt return until about 11pm that evening. Husband gets into bed; I get into bed ... and that is when I realise that I havent checked the bed at all ... but, as the hotel is almost new, I shouldn't have had to! Discovered at this point that there is a massive dip in the mattress on my side of the bed. Husband is settled and so I thought maybe I could just move over to his side and avoid it, buit no, I kept rolling into the dip, didnt sleep hardly at all, had back ache, and eventually put a pillow in the dip to try to resolve the issue. Had I checked the bed before we had gone out for the evening I would have reported it and got something done about it. In the morning I went to reception and reported the problem. Lovely young member of staff came to have a look. They don't have any spare mattresses and she didnt know what to say. Told her about the pillow and I suggested stupidly that maybe a pillow between the mattress and the mattress topper would help fill the gap? Went out and left the staff to figure out what to do, and came back in the evening to my bed with a pillow in the dip! On leaving I told reception that I wanted to claim under the guarantee for the stay, and another member of staff went to look at the bed. She told me the problem was caused by the mattress not being correctly turned. The staff had never had to deal with a refund request as the hotel is only about 6 months old and struggled to find out what to do. In the end they registered a comment on the stay on their computer and told me to put in a claim online when I got home. I put in a claim almost a week ago, and as yet have not had a comment back, or my money refunded, so I hope they hurry up and do so. We stay at Premier Inns all the time and I have never had a mattress so bad ever - how the housekeeping staff didnt notice it, I have no idea. I even made one of the staff lay on the bed to realise how bad it was. Other than the bed problem, this was a great hotel to stay at. We didn't use the restaurant so can't comment. It was very quiet and in a good location for the lakes.

12 Oct 2018

karen_newcastle

Trip Type: Business

"Nice hotel but service in restaurant is diabolical"

Nice new hotel in south lakes....a short walk from town centre.Typical Premier Inn room, very comfortable. However expect long waits, incorrect orders and undercooked food in the restaurant. We waited over 45 mins for starters and pizzas were not cooked at all. Eventually walked out and went for a take away in the town :(

11 Oct 2018

adam s

Trip Type: Business

"A shame but service was poor"

The hotel it’s self is as you’d expect, clean, tidy and the staff are polite, But it was the dinning expierance that was a disappointment! It was hardly busy but service was slapdash and my starter was overdone and delivered to the wrong table. My main was good but my side never arrived. This is the third time I have stayed here and this is the worst visit. A little more focus from the staff would be good or a maybe one more member of staff for the evening time.

8 Oct 2018

Carole W

Trip Type: Couples

"wonderful for the south lakes"

After reading some of the negative reviews, I was a little worried about our 4 night break. I did not need to be as all was fine and good here. The hotel is wonderfully situated at the bottom of the south lakes, which means easy access to them. There is a good supermarket just around the corner and 2 petrol stations. The room was clean and tidy but a little more use of the vacuum cleaner especialy in the corridors wouldn't go amiss. The staff were all friendly and efficient. We had breakfast and it was all you can eat and believe me I tried !! All in all, very good and we will be back.

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Hotel description If you're off to Ulverston, you'll find plenty to explore in its labyrinth of cobbled streets. Hunt through the comedy memorabilia at the Laurel and Hardy museum, marvel at the glorious views across Morecambe Bay or picnic on the sand dunes at the Sandscale Haws National Nature Reserve. And after a long day exploring lovely Cumbria, return for a delicious dinner in our in-house Thyme restaurant and then relax in your comfy, kingsize Hypnos bed.

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0871 097 1081

Ulverston hotel

Discover the nooks and crannies of this beautiful market town and explore the tranquil Cumbria countryside

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