Penrith hotel

Come here every week. The staff are always amazing. Nothing is too much for them. The rooms are spotless and housekeepers are always friendly in passing. The food is good the menu is short but that’s due to premier inn corporate. It’s lovely to have seen Asher and Phoebe grow over the 10 months. Parking and location is great.

I have been staying here every summer since 2019 when my son was first born to break up our long car journey. We have always felt very welcome and all staff go out of their way to make our stay as comfortable as they possibly can. Good options for breakfast and the late check out time is great for us to be able to explore before we head off on the second leg of our journey.

Me, my friends and family come in quite often for breakfast and dinner. The staff are always lovely, helpful and friendly. Wanted to say a special thank you to Phoebe who is always welcoming to me and anyone around the hotel. What really blew me away was how kind she was to my grandson, he was very happy with the colouring set she gave him. He was even more excited with how she helped him colour it in for a while. So thank you to the team in Penrith. Especially Phoebe. Sending my love to you all

This was a one-night stay in a premier plus room on the top floor overlooking the car park in front of Sainburys with the leisure centre across the road. As ever the plus room is just right – functional rather than well appointed – comfy bed – but not as comfy as the Hypnos – decent air conditioning that kept the room comfortable even in a heat wave – efficient fridge with water and chocolates – kettle and separate coffee maker – USB points next to the bed – small restaurant – buffet breakfast – eggs to order – parking immediately outside of the hotel As ever the wi-fi is one of Premier Inn’s weaknesses and so it continued to be here – we couldn’t connect to the Premier+ service – so we either used the slower free version or hot-spotted using our own mobile account. This hotel is well located – big Sainsbury’s on the doorstep – short walk from the shops and restaurants and Penrith’s main attractions – we ate dinner at La Casita in Queen Street – this is a tapas restaurant that comes recommended. As ever the staff were welcoming, engaging, and ensured that we had everything we needed – we could have stayed longer and would recommend – thank you.

Very basic for the price we paid. I requested a walk in shower and never received a reply and on arrival no walk in shower. I was later told there is only one room with one in hotel. Requested a towel change for second day and not done. No food available on first night due to no staff