Keswick hotel

This hotel is in a great location. However, there were lots of staffing issues while we were staying which meant no food being served after 7pm on Sat night. The bar close early to at 9.15pm. Breakfast seemed limited. The staff that were available to pick up the pieces were great and just kept apologising. It wasn't there fault.

you have to wait for breakfast, they don't have time to cook. The staff clears the dishes from the tables and lays out the croissants with their bare hands.

Bad experience, staff tried their best, but so understaffed. Breakfast was a nightmare, for not a big hotel, I've never seen a Premier Inn run out of so many items on multiple mornings. We also had a problem with the shower curtain rail falling off and not being replaced during our whole visit (4 nights)

Very handy and very clean .. what would expect so no complaints Not the cheapest premier inn to stay in, and the staff seemed young and inexperienced Nice to have the drinks offer between 5-7pm No eggs for breakfast.. what’s that about?

We had a lovely stay at the Premier Inn Keswick—clean, comfortable rooms and a great central location made it an ideal base for exploring the Lakes. Our room had a lovely view of the hills. The staff were helpful and welcoming, and the overall hotel experience was exactly what you'd hope for from a Premier Inn. However, the one downside was the confusion around parking. The hotel’s website says "Nearest chargeable offsite parking available is Derwent Pencil Museum" but it didn’t make clear that the *actual* long-stay, overnight car park is on the next street *past* the museum—not the one directly next to it. We parked at the Pencil Museum car park, saw signs warning it wasn’t for 24-hour use, and decided to double-check with the hotel. Unfortunately, by the time my friend queued at reception and got clarification, we had already parked up for 15 minutes. On returning home from what was otherwise a great trip, we were disappointed to find a parking ticket waiting for us. We’d strongly suggest that Premier Inn update their website and booking confirmation emails with clear, specific parking guidance (e.g. name of the correct car park, map link, or photo), as it’s easy for guests to make the same mistake—especially when arriving in an unfamiliar area after a long drive. That said, we’d definitely return to the hotel—but next time we’ll be parking very carefully as this really took the shine on off an otherwise great break.