Kendal Central hotel

A great base for visiting the Lake District, near Kendal Castle and the World of Beatrix Potter

TripAdvisor Traveller rating:

1,669 reviews

Guest Rating:

4.5

Based on 1,815 surveys

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Maude St, Kendal, Cumbria LA9 4QD

Sat Nav Directions: LA9 4QD What 3 Words: ///curl.report.spite

Directions: From M6 (J36) take the A591 to Kendal. Take the exit for Kendal South and follow signs for Town Centre along the A6 at the end of Highgae, turn right onto Lowther St and follow uthe one way system, taking the 2nd left onto Blackhall ERd. At the end of Blackhall Rd, turn left at the lights onto Sandes Ave. Then, at the crossroads, go straight on to Maude Street. The hotel will be on the right. PLEASE NOTE: Very limited on-site parking is available on site. Charges apply - 2GBP per hour or 5GBP per 24 hours.

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Transport and local information: Kendal Train Station 0.5 mile
The World of Beatrix Potter Attraction 10 miles
Abbot Hall 0.5 mile
Kendal Castle 0.5 mile

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Hotel Parking: Very limited on-site, chargeable parking is available at £2 per hour or £5 per 24 hours.

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1-5 of {{1669 | number:0}} reviews

16 Oct 2020

jeanbarnes001

Kirkbymoorside, United Kingdom

Trip Type:

"Not taking covid serious. And rude staff!! Oct 2020"

we had stayed before when there was a parking machine so when we couldnt see one my husband went in and asked the wearabouts of one. He was rudely told to "look at the board" and just pointed to a green board that was not visable from the door. When he pointed out that you could only see it when you was right in tne hotel reception he was told " nobody else has a problem" real cuxtomer care. Our check in was 2oclock and we was a bit early so went for a walk. Returning at 2.15 to be rudely told by another member of staff " not ready" no sorry just told possibky 45 mins. So determined not to let this spoil our first trip away this year, we went for another walk. Returned after an hour told "not ready. Might be 30 mins or longer " No sorry again. After another hour we got in our room that considering the delay was not very clean. We stayed for 4 days and not once saw the stairs cleaned and the debris that was on day one was still there on day 4! So the chance of any covid cleaning of doors and banisters very unlikely. . On the upside restaurant was great.

10 Oct 2020

T138IKmichaeln

Trip Type:

"***Unbelievably Bad- Previous customer had wet the bed**"

So we are checked in at 2pm, go to the room, towel is missing, sit on the bed and yes, the previous customer had wet the bed !!!, covered it over with their duvet and we are given this as a "Covid inspected and cleaned room". Head cleaner appears and apologises, suggesting someone must have stayed in it overnight and it was missed on the cleaning schedule. Utterly unbelievable. So we are given a second room, the cleaner must have missed that one as well !!! because it had a sewage problem and the room was not supposed to be used. Given a third room, but it took 8.5 hrs to sort out and have the key re chipped. An utter disgrace.

10 Oct 2020

gaynor-gaynor

Trip Type: Couples

"2nd October 2020"

We stayed here in 20th October and paid £138 for the stay. This was an extortionate price to pay. It was a last minute booking which I’m sure many people are making due to the Covid situation as it is very difficult to plan ahead. A Premier Inn room should never cost this in my opinion apart from London maybe. I feel very cheated if my money.

7 Oct 2020

shawiam

Lincolnshire, United Kingdom

Trip Type: Couples

"Poorly organised "

We’ve been regular visitors of Premier Inns, mostly Buxton in the Peak District, which we would always give 5 stars to. We visited the Buxton one at the height of covid a couple of weeks ago and it didn’t make too big an impact on our visit, they had it organised very well. This one in Kendal was a completely different story. No one ever seemed to be on reception each time you passed. Asking for extras for the room was a non starter. After ringing the bell on one occasion for what seemed like an age, we gave up. Breakfast was a shambles both mornings. A long wait to get anyone’s attention to be taken to a table and once there the breakfast orders were wrong, even though it was written down by the serving staff. Croissants served in bags, understandable, but no plate offered!! They had to be eaten out of the bag! It’s not as if they had many people to cope with! Because of covid hardly anyone to deal with in the restaurant. The rooms not up to the usual premier standard either. Would not stay in this one again.

7 Oct 2020

JaneP186377

Stafford, United Kingdom

Trip Type:

"Weekend Away"

Hotel was clean and felt very safe. Staff do not enter your room during your stay but you can get supplies of clean towels, tea, coffee, milk etc from reception. We ate in the restaurant which was very quiet and well spaced out. Service was excellent and food good.

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Hotel description Get a breath of fresh air with Premier Inn Hotel Kendal Central, right next to the spectacular scenery of the Lake District and Grizedale Forest. And with great transport links to nearby business and leisure attractions, you'll soon find there's more to Kendal than mint cake. Step back in time at Kendal Castle. Stomp up a high fell in the Lake District. Stroll around Sizergh Castle Gardens, or settle down for a story at the World of Beatrix Potter. Then come back for a tasty meal in our restaurant, and a great night's sleep in your comfy bed.

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