Carlisle Central hotel

Most things as you would expect. However it was a hot day. No air conditioning in the room and windows that would only open about 6 inches. Outside the window was the output from the restaurant's air conditioning unit... adding heat and considerable noise. Seriously considered going to sleep in the car and having the air conditioning running. Some of the medication that I take makes it difficult to cope with heat.

I’ve been staying at the Carlisle Central location for a night or two here and there all year for work. It’s wonderful to be greeted by the same friendly faces when away from home. The staff are always helpful, and go out of their way to assist me if I have any questions or requests. It’s a great location for traveling around the region and into Carlisle center. Rooms are clean.

Tried to book a room with 3 beds (family) which was available. When i tried to explain it would be a support worker with two adults who they would be supporting, they said they could only allow up to 2 adults and 2 children in the room. If it was 3 adults i would have to book another room. I can't do this as they might need the support in the room and for safety can't be on room on their own. When i asked why they just said it was company policy. Very disappointed, thought this was exploiting people abit especially circumstances like this. When i tried to explain my situation they said they spoke to a manager but they also said no. Very disappointed. Won't be using them in a hurry again.

We arrived late afternoon on Monday 29th and spent a lovely few days here. Our room ( 115) was a Premier Plus on the 1st floor of the main building and there was lift access from the ground floor. The room was spacious and comfortable, only minor issue being it was a shower over the bath rather than a walk in. Lovely room though. The staff both in the hotel and the restaurant were very friendly and nothing was too much trouble. Situated approximately 1 mile from M6 junction 43 and the same from the centre of Carlisle it is in a convenient location. Parking is free although you need to register your vehicle at reception.

We stayed on 10th and 11th june 26 it was our wedding on the 11th the staff were absolutely brilliant and that was before they knew we were getting married ! Once they found out they went out of there way above and beyond to help and make our stay the best ever we have no complaints just praise for the staff, rooms were brill can only say thankyou very much for everything Jan & Dave Lear ps. and thankyou for the lovely gift of flowers,prosecco and signed card !