Carlisle Central North hotel

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Just south of Hadrian's Wall - the perfect base from which to explore Northern England and Scotland

Guest Rating:

4.5

Based on 724 surveys

Location

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Kingstown Road, Carlisle, Cumbria CA3 0AT

Sat Nav Directions: CA3 0AT

Directions: Exit M6 (J44) onto the A7. There is a Premier Inn hotel located on this junction but Carlisle North is located 1 mile away on the A7 towards Carlisle.On the left, next to The Gosling Bridge

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Transport and local information: Carlisle Castle 2 miles
Hadrian's Wall 17 miles
Carlisle Golf Course 6 miles
Carlisle Train Station 2 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{515 | number:0}} reviews

27 May 2018

helenandpaul13

Worcester, United Kingdom

Trip Type: Family

"Rooms ok but breakfast awful"

We stayed here recently on the way to Scotland for a break. It’s sited just off junction 44 of the M6 as you head towards the town centre. It has ample parking and the rooms are ok. We had two rooms and they had comfortable beds and good showers. The problem we had here was when we went for breakfast. There was a dearth of staff and no one coming over to take your orders. There were cereals and coffee but the thermostat on the toaster was turned to zero so you had to put bread through it four times to get toast. We waited over half an hour for service then waited another half hour for the food. When it came over they had the order wrong. Eventually it came back and the food looked dreadful. It reminded me of the stuff you see in those little chefs where the food has been sitting there for ages and the staff are trying to convince you it’s fresh. The eggs were like rubber and it was clear they had been cooked ages ago and just left. The sausages were dry and burnt. The whole thing looked decidedly unappetising. As we were leaving we spoke to the receptionist who said that the food was cooked by someone else and it was not owned by premier inn themselves. They gave us a full refund of the cost of breakfast and said they would get the food agency to reimburse them for the cost. So if anyone reading this has the same misfortune as ourselves speak to the reception staff and they will address this. It seemed the main problem was the fact there were no staff in the restaurant. We saw two people, with someone else in the kitchen doing the cooking. With this number of guests you would have thought they would have had sufficient staff to deal with guests promptly. Be warned and be prepared to look for an alternative. The restaurant also serves evening meals but based on our experience we would advise customers to look elsewhere.

21 May 2018

auditdodit

Glasgow, United Kingdom

Trip Type: Business

"Will you never learn?"

I am sitting here in the hotel restaurant awaiting the meal I ordered approx 45mins ago; to pass the time I flicked through the reviews of this hotel, and hey, guess what? nothing has changed. At all. I stay in premier inns almost every week the length and breadth of the country, but this is.. by FAR the poorest I’ve stayed in for years; it’s almost prehistoric in comparison with the new modern PI,s all over the place, the receptionist has an attitude and demeanour that is not fitting of your business, which is a shame as the restaurant staff are very nice despite the fact there is obviously far too few of them. The rooms are aged and uninviting. Please Amy or Rebecca or whoever answers these reviews , look at the recent comments, there’s a hugely apparent thread of dissatisfaction and all concerning the same areas, stop saying we will look into it and start doing something, this hotel is a horrible stain on the good brand of Premier Inn

14 May 2018

Jo S

Trip Type: Business

"Shocking experience"

Ignored me at breakfast, forgot to take my order resulting in being late for a meeting, room was freezing, reception were moody non helpful and made me feel like a pain, abrupt and almost rude. It was a disappointing experience start to finish.

14 May 2018

susiejo11

Northern Ireland, United Kingdom

Trip Type: Family

"Get what you pay for"

I would have rated this hotel higher had it been cleaner. The location is great and the staff were all lovely. It’s an old hotel and not as well kept as others i’ve stayed in. The place was a bit grubby and I couldn’t use the spare pillow as it was dirty from the dust that had gathered were it was kept. The shower had hair in it so i had to clean it myself. The bed itself was clean and comfy. I booked a room with a cot and i didn’t realise it wasn’t a proper cot but a travel cot which is useless as my baby wouldn’t lie in it but we managed to get round it. The restaurant next to it is terrible. A 45 minutes wait for bad food.

9 May 2018

sruscoe07

St Austell, United Kingdom

Trip Type: Couples

"Unsatisfied"

The room we stayed was quite dated and needs a good refurb, bathroom was in need of a makeover, not a very comfortable bed, noisy in the morning in the corridors. Very poor food next door, long wait to be served, 45 minutes wait for it to arrive and it was cold and unsatisfactory. Dirty tables, no cutlery so we chose not to eat breakfast there in the morning. Overall, very disappointed.

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Hotel description Carlisle is the ideal base to explore the grandeur of the Lake District. And Premier Inn Hotel Carlisle Central North is a grand place to stay, putting you within easy reach of the national park as well as the business and leisure facilities of the historic city centre. Whether you're strolling along Carlisle high street, or stomping along High Street Fell, there's plenty to distract you here. Some visitors come to buy livestock at the Harrison & Hetherington auction market, others to spend time on Hadrian's Wall. Every September there's the Tour of Britain cycle race too. Then it's time to unclip from the pedals and unwind back at the hotel with our extra-comfy beds and a delicious meal at the restaurant next to us.

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Mon – Sat 8am to 8pm & Sun 10am to 6pm. Calls cost 13p a minute plus any additional charges from your phone operator.

Carlisle Central North hotel

Just south of Hadrian's Wall - the perfect base from which to explore Northern England and Scotland

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Carlisle Central North hotel

Just south of Hadrian's Wall - the perfect base from which to explore Northern England and Scotland

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