Hartlepool Marina hotel

Stayed here on many occasions. Clean rooms and good customer service from both hotel and restaurant staff.

Great experience as always. Stayed here many times and never had any issues. Rooms clean and staff both in the hotel and restaurant have always been welcoming.

We stayed as a family for two nights, all the staff we came across whilst staying (reception, housekeeping and Brewers Fayre) were beyond excellent. The room was spotless and even had a full sized bath. It was a hot weekend and a large standing fan was provided as the room didn’t have air conditioning. We paid extra for the meal deal option. And the food provided at the Brewers Fayre pub/restaurant was very good. Breakfast was unlimited and very varied with many options. And the menu options for dinner and tea were plentiful. You get a good marina view from pretty much every room and looking out over the marina when you wake up first thing in the morning was very pleasant. Me and my family would stay at this hotel again in a heartbeat. This was our first time staying at a Premier Inn and we’ll definitely be using them again as a first choice wherever we go. Premiers Inn, the staff at this hotel are an absolute credit to your company!

The location is very good lovely view of the harbour and nice bars around it. The hotel was very clean thanks to the hard working cleaners...the receptionist were all very helpful and polite. In some places outside and inside the corridor was a little bit tired... And no lift...no air con in the rooms but there was a big fan which did keep us cool. Over all nice place nice staff and would definitely stay there again.

There were two positive aspects to the stay, the first was the bed was comfy, the second, was leaving the following day. Hotel was dirty and the corridor smelt of a dubious illegal substance; other than the bed being comfy, the room was poor and tired, the window was dirty and you couldn't see through it, so paying for the harbour view was pointless. This is the worst premier inn I've ever stayed in and one which I will not revisit. The food and drink in the pub next door was very, very poor... save you money and get a meal deal from Asda opposite.