Wadebridge hotel

We stayed at the Premier Inn due to it's inexpensive costs, cleanliness and ease. These elements all remained in tact. However, it was completely understaffed, 1 man running the reception and the waiting service in the drab refectory, he worked very hard but was unable to provide a satisfactory personal element due covering multiple roles at the same time. I've stayed in several of these 'automated' Premier Inns now and they all use the same script "we're understaffed tonight", each has had the same format and the same amount of staff covering the same roles, it's the new cheap company policy. The bathroom extractor did not work in our room, the tv 'guide' did not work either. The removal of the adjacent Whitbread pub / restaurants also takes away enjoyment, it now feels like you're in a soulless corporate refectory.

Stayed at Wadebridge Premier Inn as s work authorised chain. I have stayed here several times, but today absolutely furious with the lack of service from the staff or manger as he said he was! After leaving home 7am, travelling all day via various meetings I checked in 5.45pm. I asked to book a table in the restaurant. Apparently its closed to further bookings! 2 people were there. He advised a party of 6 were due and only one chef! I advised just me wanting a bowl of soup or pasta nothing fancy...still no. I was told there are plenty of places in town. As a solo female and its dark and unfamiliar with the area I d9nt want to walk or drive looking for a random place to eat. I just wanted a bowl of hot food and my pjs! He wasn't at all interested. I went out and bought a cupa soup. Returning about 6.30pm a solo male older gentleman was having a similar conversation. Another came through with s takeaway bag. Businesses moan they struggle yet here they are turning customers away. Absolutely disgusted and will never stay again.

Let me start by saying accommodation was faultless room was spotless however on arrival they appeared to be short staffed despite arriving around 7pm tried to book restaurant was told immediately they were to busy restaurant only had 8-10 people in it after making my point they climbed down and I managed to eat just be aware they prefer bookings but that is difficult on first night as there is no link on website for restaurant nice stay but not the best welcome.

I’ve stayed at this hotel many times and found it to be constantly excellent. The car park does get full, which is testament to the hotels popularity, but I’ve always found a space. The location is handy for exploring the area and Wadebridge town centre is a short drive away. (It is walkable but you’ll be walking back up a hill!) The hotel is modern and well kept. Lifts, aircon, well kept rooms - ticks all the boxes.

Excellent value very clean hotel especially our bathroom which looked new. Tina is an excellent manager and very caring and helpful.