Wadebridge hotel

We stayed here for 2 nights with my elderly parents and were so impressed with how caring and welcoming the staff are we had an excellent stay here the hotel was spotless ,comfy and the breakfast was brilliant. Thank you for an excellent enjoyable stay we hope to come back soon.

Hotel aspect of the stay was very good with clean rooms and very helpful and friendly staff. Location was also excellent for our requirements. However, our one evening meal at the hotel did tarnish the whole stay. We booked an evening dinner and breakfast package. On arrival for the evening meal we were presented with a leaflet listing all the surcharges added to the meals on the menu. In addition we were then informed of basic items not available resulting in significantly reducing our choice. When discussing this with the manager, he concluded by saying we can go elsewhere to eat! Firstly, the fixed price they advertised for the package was incorrect as the surcharges applied were not given to us until we sat down for the meal. Secondly, the lack of basic menu items not available (lettuce, mushrooms to name just two!) is unacceptable as it greatly reduces the meal choice. Finally, having struggled to find our choice of meal to be told we have a choice to go elsewhere to eat was disappointing and certainly did not add to the overall experience. Despite raising this with senior staff who agreed that this was unacceptable, we still await a formal response from Premier Inn

Met our expectations, good bed, quiet location. Only downside was that they were rigid in checking in time, we were 15min early and would charge £15 for early check in so we sat in the bar for a bit until 3pm

Probably one of the best premier inns I have stayed in. Worth the journey for Sandy’s cooked breakfast, a great start to the day. The bed was comfortable, my room clean and quiet. A newly installed walk in shower was good although the water pressure was poor

Just wanted to thank all the staff who welcomed us for a breakfast. We were 2 families, 4 adults and 6 kids. The staff were all amazing but a special mention to Sandy in the kitchen who cooked all the food perfectly. It's not always easy to maintain nicely cooked food on a hot counter. A great example 👍 Thanks guys Take care