Truro hotel

Not the first time here as visited in 2024 but first time in the upgraded room . I can honestly say this was the best Premier Inn room I have ever stayed in . My thanks goes to Zan on the reception desk who found me and my wife a quiet room. Def will come back here if I need to visit Truro again.

You know what you get with Premier Inn - note that they don't have an in-house restaurant at the moment having sold the restaurant next door (as has happened across the Premier Inn portfolio at short notice - so quite a lot of Premier Inns are mid-project in coming up with in-house replacements which smacks of surprisingly poor planning at a corporate level).

Such a lovely hotel. I arrived late evening and was greeted by a lady with red hair! Sorry I can't remember her name. She was absolutely wonderful. So welcoming and helpful, so thank you. The adjoining restaurant was also great. Lovely food, and lovely staff. I stay in Premier Inns constantly for work and this has to be my best experience for both the restaurant and hotel.

We had locked ourselves out of our home and couldn't get a locksmith until the following morning. The reception staff, Amanda and her colleague (I didn't get her name) were very helpful, polite and friendly. They secured a room for us and Amanda even lent my husband her phone charger. Room was quiet and comfortable.

We stayed for two nights in a premium room which was well furnished and clean. The staff were very friendly and helpful in the hotel and restaurant. Plenty of parking. Negatives with the room - No coffee pods. Only one small towel and one bath towel although room was booked for two people. No information in the room regarding how to use coffee machine, gain access to wifi, restaurant opening times etc. Restaurant was new because of closure of he original Beefeater and Thyme used previously. Big disappointment! Although the staff were friendly enough and the space was well decorated etc. the food was not up to standard. They are trying to emulate Wetherspoons but obviously have a long way to go. The curry was good but the lasagne could have been better - bit tasteless. Breakfast was hopeless if you didn't want a full english or a variation of same. No cereal, no just toast and marmalade and definitely no pastries. We gave it a miss on the second day and ate elsewhere.