St. Austell hotel

ta-ratings-img(2052 reviews)

    Tour the scenic coasts and bays of the Cornish Riviera or take a short drive to the Eden Project

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Seaside Location

    Restaurant

    Free Wi‑Fi

    Accessible

    Tour the scenic coasts and bays of the Cornish Riviera or take a short drive to the Eden Project

      Parking at Premier Inn St. Austell hotel

      Free on-site parking is available at this hotel.

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Whitbread Inns
      Breakfast

      Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

      Reviews for Premier Inn St. Austell hotel

      1-2 of 2,052 reviews

      "Premier Inn, not so premier"
      Upon arrival and throughout my stay, I encountered several issues that significantly impacted the quality of my accommodation. Specifically, the room was not cleaned to an acceptable standard. I noticed dirt and grime on the walls, windows, floors, dusty surfaces, stained curtain linen, curtains were both dirty and ripped. Vomits or something similar on the right side of bed. The room was exceptionally hot and noisy due to no A/C or other method to rectify the hot weather (the small fan did nothing to help) and open window near to the highway. The bathroom was in a poor state, with mouldy in the shower, walls, black moulds in shower area, with mouldy tiles, low water pressure even with a cold shower, dirty toilet seat, water leaking from the glass shower screen. Furthermore, there was an empty shower gel. The overall interior of the hotel also appeared run-down and in need of maintenance. During my stay, I spoke to a member reception staff about these issues and was advised to formally submit a complaint. I expect a higher standard of cleanliness and maintenance from a reputable hotel chain like Premier Inn in a highly sort after location.
      "To hot to sleep."
      Nice big room,thats where it ends.Unable to sleep due to being so so hot.A fan was supplied which was so noisy. After turning it off and moving it,the grill covering the fan was caked in dust which certainly didn't help as i am Asthmatic. Upon telling reception these issues she agreed about the heat and said it was unbearable to work there. We will not be staying again until these issues are resolved.
      "Ideal place for a break in Cornwall"
      Visiting family and the Premier Inn was in perfect location. I use a wheelchair so had an accessible room and wet room for the bathroom. Very suitable for my requirements. Best bathroom I have used in a hotel. The room was spacious and comfortable. Staff helped me with a special request toi
      "Good place to stay for area"
      Good location for accessing local area by car. Large free car park, but remember to register. Lovely reception team. Room was very clean, bathroom updated, large TV and time unlimited free wifi. There is an hourly bus service to St A. from a nearby stop so left car and bussed in. Can be walked in approx. 40minutes, but uphill on return! Did not eat at attached restaurant given reviews. No airconditioning but they give you an electric fan so this might be an issue for some. More than happy to stay again if in the area or travelling through.
      "Excellent"
      Excellent room, service and food. The reception staff were particularly helpful. Would definitely stay there again.

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      Hotel description

      Just a hop, skip and jump from the Eden Project, the Premier Inn Hotel St Austell puts you in the perfect spot for exploring one of the UK's top tourist attractions, as well as the sights and golden sands of Cornwall. Get a slice of history (and a dash of mystery) at the Lost Gardens of Heligan and Lanhydrock. Or taste the harbour life at picture-postcard Charlestown, Fowey and Mevagissey. Then when you're ready to put your feet up, relax in our tasty restaurant, spacious rooms and extra-comfy beds.

      Hotel contact information

      Phone: 0333 321 9019

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