Liskeard hotel

unclean room, unmade bed, previous occupants underwear on the floor, lights not working, smelt and felt damp, one set of towels for 2 people. I could go on...

I've had the best 4 night stay, will be returning in November and again next year, staff are very welcoming and friendly and helpful. Nothing has been to much of an issue since I arrived on Thursday. Thank you team premier inn liskeard

A nice hotel in a great location. Rooms are basic but clean and comfortable. Staff are all lovely. The restaurant serves breakfast which is great and evening meals which are good but the menu is limited.

Great for location. Room ok but filthy carpet, coffee machine hadn’t been cleaned out from previous person, used coffee pods and water in the bottom of the machine, sink in the bathroom could do with a good scrub! Bed itself was comfortable, pillows horrendous! Flat as a pancake and rock hard, woke up through the night with neck ache, bring your own. Breakfast was good, cooked nice and received what you wanted. BUT had to tell them they were out of cutlery, which was dirty, had to tell them they were out of sugars, and the doors into the restaurant were filthy and looked like they hadn’t been cleaned in months, with finger prints all over them , ugh! These are basic checks which should be done every morning and obviously aren’t being done. No pastries apart from a sad little couple of pancakes, we were having breakfast at 9am so not late and expected there to be some pastries. Emailed a query before we came, never got a reply! Tried ringing before we came, no reply. So don’t know if they haven’t got enough staff or they don’t care. All in all we wouldn’t stay here again, sad really as it’s in a great location, if it was £50 a night I’d expect this but it was over a £ 100 a night, could definitely do better, especially with the cleanliness part.

Postcode on websites incorrect, must follow details on email booking instead. Extremely limited food for evening meal. Food on very basic menu was reduced because of a so called 'shortage' - no rice to go with curries, no soup, no fish to go with fish & chips, no garlic bread to go with other meals. No draught beer in pub. Staff very embarrassed. Hotel needs refurbishing.