Helston hotel

ta-ratings-img(1411 reviews)

    Explore the best of south-west Cornwall from this cosy corner between Falmouth and Penzance

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Explore the best of south-west Cornwall from this cosy corner between Falmouth and Penzance

      Exterior at Premier Inn Helston

      Parking at Premier Inn Helston hotel

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Whitbread Inns
      Breakfast

      Reviews for Premier Inn Helston hotel

      1-2 of 1,411 reviews

      "Poor restaurant service "
      The hotel was brilliant however the restaurant was very poor. At least a 45 minutes wait for food even though I was booked in for a specific time, medium rare but came out tthe steak was ordered medium rare but came out rare, there was a distinct lack of staff to be able to look after the amount of bookings that they had from the hotel
      "Great!"
      Perfect for a flying trip to Cornwall; great location, clean, comfortable and very reasonable. Lovely and quiet too! Would definitely stay again.
      "Scammers - avoid"
      Arrived 07:00 after a nightmare journey from Manchester only to be told they couldn't let us use the room we had paid for until 11:00 because it was past 05:30 and the booking system wouldn't let them. My 9 and 10 year old were not pleased. I slept 3 hours on the beach instead. Desk staff claimed it was a policy. Couldn't find it anywhere in emails or online. Emailed for refund but no reply. Avoid avoid avoid.
      "Lovely warm welcome and stay"
      lovely helpful people at the reception desk each day. Especially as we had a baby with us and needed the extra support. They were friendly, kind and funny! Nice clean room with comfortable beds and really good food and breakfast. Enough plug sockets as we had quite a few gadgets and gizmos for our baby and four year old.
      "Poor, disappointed, nearly got electrocuted"
      Room was way too hot, was given two fans both did not work. No signal at all in there which I feel should be stated. I paid extra for Wi-Fi that didn’t work. I tried to turn on the light switch and it sparked off. I did tell customer service people day & night staff but unfortunately they didn’t care. The heating didn’t work, water kept going on & off while in the shower, extractor wasn’t working. The TV kept going crackly, The TV remote didn’t work. I had to buy batteries myself and replace them. Really overall poor and the WORST NIGHTS SLEEP I HAVE EVER HAD!!!!!!

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      Hotel description

      Hotel contact information

      Phone: 0333 003 1716